{"id":2307,"date":"2021-07-01T05:51:04","date_gmt":"2021-07-01T05:51:04","guid":{"rendered":"https:\/\/frankbuysphilly.com\/pennymac-delivers-people-process-and-performance-so-brokers-can-build-a-sustainable-business\/"},"modified":"2021-07-01T05:51:04","modified_gmt":"2021-07-01T05:51:04","slug":"pennymac-delivers-people-process-and-performance-so-brokers-can-build-a-sustainable-business","status":"publish","type":"post","link":"https:\/\/frankbuysphilly.com\/pennymac-delivers-people-process-and-performance-so-brokers-can-build-a-sustainable-business\/","title":{"rendered":"PennyMac delivers people, process and performance so brokers can build a sustainable business"},"content":{"rendered":"


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As the world adjusts to its new normal, mortgage professionals are having to do the same thing. This isn\u2019t an easy task, considering brokers have to adjust while also managing a high volume of clients due to the booming housing market. PennyMac Broker Direct has brought new strength to brokers, as well as emerging bankers in the non-delegated correspondent channel, to help their business thrive.<\/p>\n

Brokers who partner with PennyMac not only work with a dedicated and highly experienced Account Executive but also gain access to a highly specialized Broker Operations Manager (BOM), who serves as their single point of contact from start to finish. The BOM delivers a high level of communication, support and pipeline surveillance.<\/p>\n

\u201cAs much as we all need to scale and automate processes to keep costs in line, above all else, this is a people and relationship business,\u201d said Kim Nichols, senior managing director, executive leader Wholesale Channel. \u201cOur team really gets that; it\u2019s part of our culture and it\u2019s something that truly distinguishes us from the competition.\u201d<\/p>\n

PennyMac provides several programs and services to help brokers grow their businesses. For example, PennyMac\u2019s broker portal, POWER, has an easy-to-use pricing scenario tool backed by their sophisticated proprietary pricing engine. Brokers have the ability to lock loans until midnight Pacific time every day through the portal.<\/p>\n

Additionally, the company\u2019s mortgage insurance best-ex solution, OptiMIze, automatically delivers the best MI pricing available leveraging PennyMac\u2019s highly competitive negotiated MI rates. Perfect Rate and Perfect Term allow brokers to fine-tune pricing to .001% and customize terms to the exact month for their customers on fixed-rate loans. Brokers also have the ability to net escrows on PennyMac-to-PennyMac refinances, which is a great way to reduce cash to close.<\/p>\n

\u201cBrokers really love that we don\u2019t sell our servicing. We make a permanent capital investment in MSRs and have a best-in-class servicing platform,\u201d Nichols added. \u201cWe offer great customer service to support their borrowers beyond the closing table. Our broker partners can feel confident that their borrowers will have a smooth post-close experience and are in good hands.\u201d<\/p>\n

PennyMac also provides a monthly \u201cPOWER Your Business\u201d webinar series to educate brokers on the market landscape and help them stay on top of industry and market trends.<\/p>\n

\u201cSince PennyMac doesn\u2019t have a distributed retail channel, we see our broker partners as our reach into local communities with a specific focus on the purchase market,\u201d said Jeff Keeland, executive vice president, Broker Direct Fulfillment. <\/p>\n

\u201cOur pre-approval option is a very important tool for our brokers in this current hot purchase market. We also offer priority paths for purchase throughout the loan process. We are working to equip our partners with all the tools, programs and technology that they need to effectively compete with scaled distributed retail lenders in their markets.\u201d<\/p>\n

As the fastest-growing lender in the wholesale channel, PennyMac is uniquely positioned to serve as a business partner across the mortgage banking professional continuum. PennyMac can be a long-term partner for brokers and emerging bankers to support their business goals.<\/p>\n

\u201cOur experienced, knowledgeable, expert leadership team is second to none. We have a successful track record of building scaled and sustainable businesses,\u201d said Chris Legg, executive vice president, TPO Strategy and Innovation. \u201cWe want to share our expertise with our broker partners.\u201d<\/p>\n

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\"KimNichols-1\"<\/figure>\n
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KIM NICHOLS, SENIOR MANAGING DIRECTOR, EXECUTIVE LEADER WHOLESALE CHANNEL
A long-time industry force with leadership experience in all major production segments, Kim Nichols spearheads production and long-term strategy for the broker and non-delegated correspondent channels.<\/p>\n<\/div>\n<\/div>\n

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\"Jeff-Keeland\"<\/figure>\n
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JEFF KEELAND, EVP, BROKER DIRECT FULFILLMENT
Jeff Keeland is an operations powerhouse who leads the operational growth and excellence of the broker channel and brings 30-plus years of mortgage operations and production experience.<\/p>\n<\/div>\n<\/div>\n

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\"Chris-Legg-Headshot\"<\/figure>\n
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CHRIS LEGG, EVP, TPO STRATEGY AND INNOVATION<\/p>\n

With over 25 years of wholesale lending experience, Chris Legg joined PennyMac in 2017 and is one of the original architects of the Broker Direct Channel.<\/p>\n<\/div>\n<\/div>\n

The post PennyMac delivers people, process and performance so brokers can build a sustainable business<\/a> appeared first on HousingWire<\/a>.<\/p>\n


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As the world adjusts to its new normal, mortgage professionals are having to do the same thing. This isn\u2019t an easy task, considering brokers have to adjust while also managing a high volume of clients due to the booming housing market. PennyMac Broker Direct has brought new strength to brokers, as well as emerging bankers […]<\/p>\n","protected":false},"author":2,"featured_media":2308,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33,1],"tags":[],"_links":{"self":[{"href":"https:\/\/frankbuysphilly.com\/wp-json\/wp\/v2\/posts\/2307"}],"collection":[{"href":"https:\/\/frankbuysphilly.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/frankbuysphilly.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/frankbuysphilly.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/frankbuysphilly.com\/wp-json\/wp\/v2\/comments?post=2307"}],"version-history":[{"count":0,"href":"https:\/\/frankbuysphilly.com\/wp-json\/wp\/v2\/posts\/2307\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/frankbuysphilly.com\/wp-json\/wp\/v2\/media\/2308"}],"wp:attachment":[{"href":"https:\/\/frankbuysphilly.com\/wp-json\/wp\/v2\/media?parent=2307"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/frankbuysphilly.com\/wp-json\/wp\/v2\/categories?post=2307"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/frankbuysphilly.com\/wp-json\/wp\/v2\/tags?post=2307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}