In January I received a text message from Dave Savage, CEO of Mortgage Coach. “Hey Clayton …” and a link. News just broke that private equity investor LLR Partners announced strategic investments in two mortgage technology companies — Mortgage Coach and Sales Boomerang (click here for article).

LLR is not a newcomer to mortgage technology or the overall fintech market. In 2016 LLR led a $26.5 million investment in eOriginal, a multi-year Tech100 winner that developed a ‘simple closing experience for lenders, borrowers and settlement agents.’ In eOriginal’s 2020 Tech100 nomination, the company boasted about the efficiency their ClosingCenter product brought to mortgage lending clients; Fairway achieved 80% faster mortgage acceptance by secondary market investors and also realized a 90% reduction in interest expenses to warehouse lenders for mortgages closed using ClosingCenter.

With efficiency metrics and client outcomes like these it’s no surprise that the company continued to attract capital and investor interest. Later in 2020, eOriginal was acquired by Wolters Kluwer for $280 million in cash and continues to operate within the Wolters Kluwer Governance, Risk & Compliance business.

As an entrepreneur, I get extremely vested when I see our industry friends and innovators land exceptional outcomes. And entrepreneurs like Alex Kutsishin and Mark Cunningham of Sales Boomerang and Dave Savage and Joe Puthur should be eternally proud of the businesses they have built and the clients they have supported.

As operators in an industry that ebbs and flows on economic conditions, demographics trends and, dare I say, the current mood of the Federal Reserve, these technology innovators are bringing efficiency and elasticity to the market. This brings me to a trend in the 2022 Tech100 nominations that was more prominent than any year I can remember — an emphasis on technology enabling headcount efficiency and cost reduction. No surprise here. Refinance volume is projected to fall by 63% in 2022 and overall origination volume is projected to be down 35% after 2020 and 2021 had recording-setting origination volume.

Lenders staffed up over the last two years, and something must give to have any shot at maintaining margins. This isn’t a new story in mortgage lending or real estate brokerage. Headcount is the most elastic line item on any housing sector P&L, and technology brings the promise of even greater elasticity and efficiency. Global DMS emphasizes that their appraisal management software product EVO prevents the need to hire additional staff while also decreasing turn times for less cost. Certain Fiserv clients have expanded their active QC review from 10% of loan volume to 100% without increasing staff.

Reggora is focused on helping its clients reduce appraisal desk staff by 75% by eliminating manual work. Sourcepoint has developed CoBot , a “digital employee”, that fulfills tedious, manual tasks and enables human staff to focus on work that requires judgment. This could be read through a negative lens. Jobs are important. Clearly, we love that the housing market supports so many professionals and households.

But ultimately, efficient mortgage lending and real estate sales is what is most important to a healthy housing market. We must innovate. We must become more efficient. Homeowners deserve it. Our economy deserves it. Progress demands it.

Tech100 Mortgage Winners

By Clayton Collins

In 1995 Clayton Christensen and Joseph Boyer published an article in the Harvard Business Review about disruptive innovation. I didn’t read it at the time. I was in third grade and likely sitting in the back of the classroom disgruntled because I had two broken arms due poor judgment of the risk associated with large bicycle ramps. But, I’m getting off track.

Christenson and Boyer open with the theory that one of the most consistent patterns in business is the failure of leading companies to stay at the top of their industries when technologies or markets change. If you’ve missed this conversation in mortgage land, well, you’ve been hiding under a rock.

Even at HousingWire, we’ve hypothesized about this for years. In 2019 we published a feature story about “Who will be the Amazon of housing?” — and then explored world-domination theories that painted Zillow, Redfin, Opendoor (and maybe Amazon itself) taking over the entire end-to-end housing sales and financing process.

And yet, we’re finally in 2022, and I’m going to go out on a limb and say disruption has failed. Instead, innovation prevails. We’re here today to talk about innovation. Let’s start with the difference and define these terms. I won’t reinvent the wheel in this effort and will fall back on Christensen and Boyer’s work in the Harvard Business Review:

  • Disruption: Disruptive technologies introduce a very different package of attributes from the one mainstream customers historically value.
  • Innovation: Sustaining innovations raised each architecture’s performance along steep trajectories — so steep that the performance available from each architecture soon satisfied the needs of customers in the established markets.

In the mortgage world, disruption has been painted as a scary new entrant that enters the market to steal market share, demolish commissions and force consumers into a digital echo chamber without any possibility of personalized advice and guidance.

Disruptor companies vs. innovation companies

Better.com (a 2020 Tech100 winner) is one of the examples I put in this disrupter category. Vishal Garg and his dolphins (google it) aim to “radically overhaul the analog mortgage process, which still involves commissioned loan officers, 2,000 pages of paperwork and manual intervention at every step.”

The Better.com story is far from over and disruption may still be in its sights, but the path and timeline to that disruption continues to get bumpier and less threatening with each turn in the road. And this doesn’t mean that Better and other disrupters won’t or can’t become perfectly successful lenders, but I do call into question their ability to flip the mortgage market on its head and steal egregious levels of market share.

We have to stop and ask ourselves: Is disruption the biggest threat that mortgage lenders face or is the bigger threat resistance or hesitancy to adopt innovative solutions? The 2022 Tech100 Mortgage winners demonstrate a crop of innovators that understand the dynamics of the housing industry.

And from our vantage point and review of each company’s elevator pitch, metrics and client impact, it becomes increasingly clear that the real winners in today’s housing economy have latched onto the concept of sustaining innovation. Mortgage lending has its problems. It’s inefficient.

According to the Mortgage Bankers Association, total loan production expenses exceeded $9,000 per loan in Q3 2021. This isn’t good. After years of investing in technology, IMB’s and mortgage banking subsidiaries need to be more efficient. But is turning the industry on its head by eliminating commissioned MLOs, moving 100% of borrowers to digital POS and building robots to handle all servicing problems the likely endgame for the mortgage sector? I bet no.

Housing is dynamic. Real estate is local. People are complicated. Consumers have different preferences and capabilities. It’s these viewpoints that color my vision for the future of mortgage innovation. In no way do I intend to imply that AI, ML and RPA won’t make the sector more efficient, but they won’t be the end of the mortgage lender as we know them.

Today’s leading mortgage banks will continue to dominate the HMDA lists. They will partner with the best mortgage technology and SaaS companies. They will build indomitable technology teams that develop products and integrate solutions. They will consolidate, acquire or outcompete the mortgage banks that resist. The sector will become more efficient but will remain the fragmented, independent and differentiated marketplace that we all have grown to love.

The companies honored in the 2022 Tech100 Mortgage award program spotlight the innovators that are making the housing sector better and more sustainable by increasing efficiency, improving borrower experience and bringing elasticity to mortgage origination and servicing processes.

Tech100 Real Estate Winners

By Tracey Velt

Many real estate professionals remember the heyday of the 2000s when technology companies were determined to disrupt the real estate industry and replace real estate agents. And, why not? Real estate is a $206 billion industry, according to IBISWorld.

However, it didn’t work. Time after time, real estate homebuyers and sellers choose to work with a real estate agent. According to the National Association of Realtors, in 2020, some 87% of homebuyers purchased their home through a real estate agent or broker, and that number has steadily increased each year since 2001.

But today’s tech leaders are different. Instead of trying to push consumers to do the transaction without real estate professionals, these new tech companies are choosing to partner with them. In addition, brokerage companies are building their own suite of technology tools to serve both agents and consumers rather than piecing together a platform of products and services from multiple vendors. To answer this call, consolidation is still happening in the proptech world.

Still disruptors, but also partners

Proptech companies are still disrupting real estate, but the end goal has changed from trying to replace the agent to trying to streamline the transaction while keeping the real estate agent at the center of it. The newest of these real estate technology companies are involved in offering buyers and sellers financing options so they can compete with cash buyers and investors, buy a home without a contingency and win in a multiple offer situation. Knock.com offers solutions for both buyers and sellers.

KnockGO (guaranteed offer) fronts the buyer their loan so they can make a cash offer. For sellers, they offer HomeSwap which is a modern-day bridge loan so consumers can buy a home without selling their other home first. Companies such as Ribbon and Easyknock, as well as brokerage Flyhomes offer similar services. Let’s not forget the iBuyers, such as Offerpad and Opendoor.

Both are partnering with real estate brokerages to offer consumers choices when selling their homes. Proptech company zavvie takes it one stop further and allows brokerages to offer a menu of products from a host of different companies to homebuyers and sellers, such as iBuying, modern bridge loans and more.

Consolidation in the industry

Another trend we’re seeing with the Tech100 Real Estate companies is the consolidation of companies in the tech space. It’s somewhat the nature of the beast in the fast-paced and entrepreneurial tech arena. However, real estate brokerages who don’t have their own development teams are looking for one solution to solve their transaction problems, rather than piece together multiple platforms.

Since 2020, Lone Wolf Technologies has acquired five different technology platforms to boost its real estate solutions and offer a one-stop-shop for brokerages. Zillow acquired ShowingTime in 2021 to offer more to its agent marketing platform. In 2020 and 2021, eXp World Holdings purchased Showcase IDX and SUCCESS Enterprises.

RealTrends expects to see a lot more of this happening this year as companies build their all-in-one platforms and expand offerings to real estate brokerage firms. After all, according to NAR research, more than 40% of the brokerage firms surveyed in the report, “Real Estate in a Digital Age,” say that “keeping up with technology” is their primary challenge in 2022.

Brokerage tech solutions

The national brands and larger independents are investing millions of dollars into proprietary platforms of their own.

Companies like Compass, United Real Estate, Keller Williams, Redfin, Fathom Realty and others have full-fledged development teams working on tech solutions to streamline the business and boost the broker’s bottom line. United Real Estate Group flew under the radar for the past 10 years, bringing on about $35 million in institutional capital to accomplish the construction of its tech platform.

Meanwhile, Fathom Realty recently launched intelliAgent 2.0, the second generation of the platform that features an enhanced CRM system for agents and brokers as well as new marketing resources for building and customizing personalized websites, video messages and launching multi-platform marketing campaigns.

No matter where you look, there’s no question that disruption, as defined earlier, is happening in the real estate space, as tech leaders start to introduce very different systems and processes into the standard home shopper and agent relationship. But that doesn’t mean the other real estate players are left out as they look for innovative ways to adapt.

After all, the industry is still navigating which route is better — innovation or disruption. While the real estate industry has fallen behind in technological advances compared to other sectors, all of that is changing, and this year’s list of Tech100 winners embody that shift.

The post A look behind this year’s Tech100 winners appeared first on HousingWire.



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The 2022 TECH100 Mortgage list of honorees spotlights the innovators that are making the housing sector better and more sustainable by increasing efficiency, improving borrower experience and bringing elasticity to mortgage origination and servicing processes.

These organizations were measured based on each company’s key technology, quantifiable metrics and client impact. As you look through this year’s list of honorees, it becomes increasingly clear that the real winners in today’s housing economy have latched onto the concept of sustaining innovation. These are the companies and solutions demonstrate a new era of innovators that understand the dynamics of the housing industry.

The following table presents the full list of 2022 TECH100 recipients. Click through the list of honorees to see their accomplishments and how their driving innovation within housing.

Company NameCompany WebsiteMarkets ServedCompany HQ
Agile Trading Technologiestrade-agile.com/SecondarySan Diego, California
CreditXpertcreditxpert.com/Helps applicants from every credit band identify potential opportunities to secure the best rates and terms.Baltimore, MD
Guaranteed Raterate.com/Loan Origination, ServicingChicago, IL
LoanScorecardloanscorecard.com/Loan OriginationIrvine, CA
OptiFunderoptifunder.com/Loan Origination, SecondarySt. Louis, MO
SoftWorks AIsoftworksai.com/Loan Origination, Servicing, SecondaryForest Hills, NY
Mortgage Coachmortgagecoach.com/Loan OriginationIrvine, CA
AppraisalWorksappraisalworks.com/ServicingCleveland, OH
DocMagicdocmagic.com/Loan Origination, Servicing, SecondaryTorrance, CA
Homebothomebot.ai/Loan OriginationDenver, CO
Lodestarlodestarss.com/Loan OriginationPhiladelphia, PA
Optimal Blueblackknightinc.com/SecondaryJacksonville, FL
Sourcepointsourcepointmortgage.com/Loan Origination, ServicingPalm Bay, FL
ARIVEarive.com/Loan OriginationSan Ramon, CA
Domadoma.com/Real Estate SalesSan Francisco, CA
Homepointhomepointfinancial.com/Loan OriginationAnn Arbor, MI
Matic Insurancematic.com/Loan Origination, ServicingColumbus, OH
PennyMac pennymac.com/Loan OriginationWestlake Village, CA
Sprucespruce.co/Real Estate Investment, SFRNew York, NY
Aspen Grove Solutionsaspengrovesolutions.com/ServicingFrederick, MD
Evolve Mortgage Servicesevolvemortgageservices.com/Loan Origination, Servicing, SecondaryFrisco, TX
HPA, A Cognizant Companyhpa.services/Loan Origination, ServicingBrentwood, TN
MAXEXmaxex.com/SecondaryAtlanta, GA
Promontory MortgagePathmortgagepath.com/Loan OriginationDanbury, CT
Staircasestaircase.co/Loan Origination, Servicing, SecondaryPhiladelphia, PA
BeSmarteebesmartee.com/Loan OriginationHuntington Beach, CA
Fairway Independent Mortgage Corporationfairwayindependentmc.com/Loan OriginationDallas, TX & Madison, WI
ICE Mortgage Technologyicemortgagetechnology.com/Loan Origination, Servicing, SecondaryPleasanton, CA
Maxwellhimaxwell.com/Loan Origination, SecondaryDenver, CO
Qualiaqualia.com/Loan Origination, Servicing, SecondaryAustin, TX
Stavvystavvy.com/Real Estate SalesNewton, MA
Blendblend.com/Loan OriginationSan Francisco, CA
FICSfics.com/Loan Origination, ServicingAddison, Texas
Incenterincenterms.com/Loan OriginationFort Washington, PA
MeridianLinkmeridianlink.com/Loan OriginationCosta Mesa, CA
Redwood Trustredwoodtrust.com/Loan Origination, SecondaryMill Valley, CA
StreamLoanSan Francisco, CALoan OriginationSan Francisco, CA
Blue Sage Solutionsbluesageusa.com/Loan Origination, ServicingEnglewood Cliffs, NJ
Finicityfinicity.com/mortgage/Loan OriginationMurray, UT
Indecomm Global Servicesindecomm.com/Loan Origination, ServicingEdison, NJ
MISMOmismo.org/Loan Origination, ServicingWashington, D.C.
Clear Capital | Cubicasacubi.casa/Loan Origination, Servicing, SecondaryReno, NV & Oulu, Finland
Tavant tavant.com/Loan OriginationSanta Clara, CA
Caliber Home Loanscaliberhomeloans.com/SecondaryCoppell, TX
FinLockerfinlocker.com/Loan Origination, ServicingSt Louis, Missouri
Insellerateinsellerate.com/Loan Origination, Servicing, SecondaryNewport Beach, CA
Mortgage Cadencemortgagecadence.com/Loan OriginationDenver, CO
Reggorareggora.com/Loan OriginationBoston, MA
TMS themoneysource.com/ServicingPhoenix, AZ
Candor Technologycandortechnology.com/Loan Origination, Servicing, SecondaryThe Villages, Florida
First American Docutechdocutech.com/Loan OriginationIdaho Falls, ID
International Document Servicesinfo.idsdoc.com/Loan OriginationDraper, UT
Mortgage Capital Tradingmct-trading.com/SecondarySan Diego, CA
ReverseVisionreversevision.com/Loan OriginationSan Diego, CA
Total Expert totalexpert.com/Loan OriginationMinneapolis, MN
Capacitycapacity.com/Loan Origination, ServicingSt. Louis, Missouri
FirstClosefirstclose.com/Loan Origination, ServicingAustin, TX
Land Gorillalandgorilla.com/Loan Origination, ServicingSan Luis Obispo, CA
MortgageHippomortgagehippo.com/Loan OriginationChicago, IL
RiskSpanriskspan.com/Servicing, SecondaryArlington, VA
Truework truework.com/ServicingSan Francisco, CA
Clarifireeclarifire.com/ServicingSt. Petersburg, FL
Fiservfiserv.com/en.htmlLoan OriginationBrookfield, WI
LauraMaclauramac.com/SecondaryMercer Island, WA
Mphasis Digital Riskdigitalrisk.mphasis.com/home.htmlSecondaryMaitland, FL
Rocket Pro TPOrocketprotpo.com/Loan Origination, SecondaryDetroit, MI
United Wholesale Mortgageuwm.com/Loan OriginationPontiac, MI
Closepinclosepin.com/Loan OriginationPlymouth Meeting PA
Floifyfloify.com/Loan OriginationBoulder, CO
Lender Pricelenderprice.com/Loan Origination, SecondaryPasadena CA
Mr. Coopermrcooper.com/Loan Origination, ServicingDallas, Texas
Roostifyroostify.com/Loan OriginationSan Francisco, CA
UniversalCIS | Credit Plus universalcis.com/Loan Origination, Servicing, SecondaryBroomall, PA
Cloudvirgacloudvirga.com/Loan OriginationIrvine, CA
Flueid Software Corporationflueid.com/Real Estate SalesAustin, TX
LenderLogixlenderlogix.com/Loan OriginationBuffalo, NY
Notarizenotarize.com/Real Estate Sales, Real Estate Investment, SFR Multifamily / CREBoston, MA
Sagentsagent.com/ServicingKing of Prussia, PA
ValueLink Software valuelinksoftware.com/Loan Origination, ServicingHouston, TX
Accurate Groupvaluenet.com/Loan Origination, Servicing, SecondaryIndependence, OH
Common Securitization Solutions (CSS)commonsecuritization.com/SecondaryBethesda, MD
FormFreeformfree.com/Loan OriginationAthens, GA
LERETAlereta.com/ServicingPomona, CA
NotaryCamnotarycam.com/Loan OriginationLaguna Beach, CA
Sales Boomerangsalesboomerang.com/Loan OriginationOwings Mills, MD
Volly | Home Captain myvolly.com/Real Estate Sales, Real Estate Investment and SFR, Multifamily / CREWoburn, MA
ACES Quality Managementacesquality.com/Loan Origination, Servicing, SecondaryDecatur, GA
CoreLogiccorelogic.com/Real Estate Sales, Real Estate Investment and SFRIrvine, CA
Freddie Macfreddiemac.com/ServicingMcLean, VA
LoanLogicsloanlogics.com/Loan OriginationJacksonville, FL
Ocrolusocrolus.com/Loan OriginationNew York, NY
ServiceLinksvclnk.com/Loan Origination and ServicingPittsburgh, PA
Voxturvoxtur.com/Real Estate SalesTampa, FL
Adwerxadwerx.com/Loan OriginationDurham, NC
Coviuscovius.com/Loan Origination, Servicing, SecondaryDenver, CO
Global DMSglobaldms.com/ServicingLansdale, PA
LoanNEXloannex.com/Loan Origination, SecondarySt.Louis, MO
OpenCloseopenclose.com/Loan OriginationWest Palm Beach, FL
SimpleNexussimplenexus.com/Loan OriginationLehi, UT
WFG National Titlewfgtitle.com/Loan OriginationPortland, OR

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The mortgage industry headed into 2022 after a strong showing in back-to-back years. Interest rates were at or near historical lows, home prices showed strong appreciation and market participants set volume and profitability records. 2022 still holds great opportunity for the industry but it also signals a pivot point.

Pennymac has long served as one of the mortgage industry’s leading partners. The company has shown steady growth since it was founded in 2008 and demonstrated profitability across varying market conditions, rising to become the nation’s top correspondent investor and the No. 6 wholesale lender. Pennymac has sustained success in the mortgage space and aims to help its partners build that same greatness on a platform that combines values, vision and execution to remain stable regardless of market changes.

New name, same values

Pennymac has changed the name of its wholesale division from PennyMac Broker Direct to Pennymac TPO. For Pennymac, the rebrand is more than a name change – it signals a deeper commitment to its wholesale partners and investment in the wholesale channel. 

“Our rebrand to Pennymac TPO is a sign that we are increasing our investment in talent, technology, products and services – all designed to support our wholesale partners on their journey of success,” said Kim Nichols, Senior Managing Director at Pennymac. 

Pennymac understands how important it is for its wholesale partners to have a solid and stable partner they can count on to support the needs of their business no matter what the market conditions are. 

“We are invested in their success,” Nichols said. 

POWER+

In addition to the rebrand, Pennymac has also announced the debut of POWER+, its next-generation platform that will provide partners with even greater speed, control and communication throughout the loan process. These enhancements will be rolled out first in the broker channel with a later phase driving greater services and capabilities into the non-delegated correspondent segment. 

The next generation technology is a culmination of extensive work with its partners, vendors, service providers (i.e., title and appraisal) and other industry experts.

As part of the development process, Pennymac held focus sessions with key partners and took detailed feedback from a variety of users, including loan officers, processors and broker owners. The company meticulously logged client feedback regarding challenges in the loan process and worked to eliminate pain points as well.

“We also wanted to understand what aspects of our current technology and process our partners love,” Nichols said.

The result is new features that will streamline the entire loan process, from loan creation to submission, clearing conditions and communication in credit review, and more control and speed throughout the process. There will be a live fee collaboration in the portal to ensure all information is real-time and accurate to avoid time wasted trying to coordinate multiple parties before a closing. 

Additionally, POWER+ will provide live access to people who can deliver solutions and expertise right when Pennymac’s partners need them. 

“Beyond a streamlined loan experience, what really stood out was how much our partners value direct access to our people at any step of the process,” Nichols said. “The new POWER+ is technology plus people. Technology powers our partnerships. Our people bring real-time communication, knowledge and passion.” 

In addition to delivering speed, control and greater transparency, POWER+ aims to free up Pennymac’s partners to allow them to focus on delivering great service and growing their business with referral partners. The platform eliminates unnecessary tasks, routine tasks have been consolidated to minimize touch points, and steps that once took minutes will now take seconds, according to Nichols. 

Pennymac knows that their partners are competing in a tight purchase market. Its goal is to free them up to be able to build their business rather than spend time processing loans. 

“We know that technology, workflow and people can be the difference in brokers closing a loan or securing the next deal. The broker’s brand reputation is dependent on all parties having confidence and a great experience,” Nichols said. “POWER+ will set our brokers up for success so that they can focus on growing their business and enhancing their brand.” 

Commitment to servicing

Where the borrower is serviced does matter. Quality of service is a direct reflection on the broker or non-delegated lender.

As one of the only wholesale lenders who retains all of its TPO servicing, many wholesale partners bring their customers to Pennymac for that very reason. They know that Pennymac will care for their clients well after closing.

As a result, the borrower won’t be subjected to the possibility of servicing transfers and the administrative burden and hassles that come along with it – resetting passwords, reestablishing auto-pay, escrow reconciliation and navigating a new servicer portal.

“Our clients are so relieved when they hear that we will retain servicing, since we are one of the few in the channel who will do so for the life of the loan,” Nichols said. “Plus, for Pennymac-to-Pennymac refinances or purchases, we have the ability to net escrows for their customers, significantly reducing cash-to-close in many cases.”

Partnering with Pennymac

Pennymac believes its job is to make its partners look great in the eyes of their customers and referral partners, and to support its business partners’ professional goals. As a leader in third party originations, both correspondent and wholesale, the company is committed to being a long-term partner for its clients throughout their professional journey.

Nichols added, “As one of the most prominent and highly respected players in the mortgage space, we’re uniquely positioned to help our partners achieve a new level of success with a superior client experience, consistent execution, great technology and access to some of the most talented and engaged professionals in the industry.”

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On Friday, the National Association of Realtors released its pending home sales data showing a third month of declines. Even though the recent existing-home sales data has been outperforming my expectations, the pending home sales data to me looks more in line with my expectations for 2022.

From NAR: “Pending home sales slumped in January, continuing what is now a three-month drop in transactions, the National Association of Realtors reported. Of the four major U.S. regions, only the West registered an increase in month-over-month contract activity. All four regions posted a decline in year-over-year activity.”

Last year, I had a similar theme with pending home sales. My premise was that the pending home sales data should moderate from the surge in make-up demand we saw in 2020 and then spill over into the first two months of 2021. “The rule of thumb I am using for 2021 is that existing home sales if they’re doing good, should be trending between 5.84 million – 6.2 million…This also means that we should have some prints above 6.2 million like we have had already — and below 5.84 million, which hasn’t happened yet. We ended 2020 with 5.64 million existing home sales, which was only roughly 130,000 more than 2017 levels.”

As you can see in the chart below, sales did moderate last year.

My 2022 forecast sales range is slightly lower than what I was looking for last year; it’s between 5.74 million and 6.16 million. The recent existing-home sales data at 6.5 million surprised me so much that I believe some of the December closings fell into January, and if you take the two-month average, it looks a bit more like the trend sales data we saw toward the end of 2021.

Make no mistake, existing home sales have been outperforming my estimates, with a few sales prints over 6.2 million as mortgage buyers became more active toward the end of the year, which breaks from the seasonal patterns.

As you can see above, existing home sales had a nice fall and winter, which shouldn’t be surprising. Our best sales data have come in the fall and winter the last two years and even in the previous expansion. 

2022 Pending home sales

Now looking ahead, the recent pending home sales data look about right to me after an outperforming second half of 2021. Unlike the surge in make-up demand we saw at the end of 2020, this recent outperforming data should moderate just due to traditional demand limits with the housing market at record low inventory levels. The question is, where do we find the sales base in 2022 to work from?

Last year we had a few sales print above 6.2 million, so I anticipated a few prints under 5.84 million. We only got one print. That was a big clue that housing was doing much better than I thought. This year, we should see a print or two below 5.74 million. However, if the sales trend is between 5.74 million and 6.16 million, demand is stable. So far this year, this is what I see in the purchase application data as well.

Even if I make COVID-19 adjustments, demand is only stable and not growing. Remember, with the MBA purchase application data, it’s very seasonal — volumes typically fall after May. Last year and the year before, we saw growth in this data line in the second half of the year, which isn’t normally the trend. We might need to keep an eye on this later in the year.

However, I genuinely believe that all the COVID-19 adjustments I have made with this data line don’t need to happen anymore. We can be more mindful that the year-over-year data aren’t working from the surge in make-up demand we saw in 2020 and spilling into the first two months of 2021.

Of course, the main issue we have in the U.S. housing market is the inventory crisis, as we have started 2022 with fresh new all-time lows in inventory. Inventory is always very seasonal, and we should see the total inventory increase in the upcoming months. If this doesn’t happen in a meaningful way, we might have to think of creative ways to create more inventory. I hope higher mortgage rates do their thing and make more days on the market than in the past.


I hope that the seasonal inventory push will happen again in 2022 and that higher mortgage rates will create more days on the market so that we don’t start 2023 at fresh new all-time lows. This is critical. The U.S. has lagged a lot of countries over the year in home price growth, and my fear for 2020-2024 has always been that we would see five years of unhealthy home price growth. So far, this fear is playing out.

Active inventory listings are at crisis levels, pushing home prices well beyond my five-year cumulative home-price growth level in just two years.

It has been tricky trying to find proper trends in housing data after COVID-19 made some of the year-over-year data too extreme to take seriously. However, starting in March, I believe that the purchase application data will be back to normal, and the April reporting of March housing data will be more in line with traditional housing data.

The rule of thumb for the rest of the year is that if existing home sales get above 6.16 million, you should view that as a beat, while if they’re trending below 5.74 million with several prints under that level, then we have housing softness. The upside of that housing softness, if it occurs, is that it should create more days on the market and give this housing sector a much-needed breather. As I have stressed time and time again, this is a very unhealthy housing market due to a lack of inventory in a time when the most prominent housing demographic patch ever recorded in history needs to find shelter.

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The short-term rental market seems to get bigger and bigger every day. This should come as no surprise, seeing that short-term rentals not only work for vacationers, traveling business people, or anyone else who wants a nice, unique place to stay. But, while the rest of the world is focusing on which mountainside chateau they’re booking for their weekend getaway, real estate investors worldwide are figuring out how they can buy, rehab, furnish, and profit from these vacation rental ventures.

With so much competition in the market, it begs the question: is the short-term rental space becoming oversaturated? And, if it is, how can investors get on the ground floor of sleepy markets that will explode in popularity over the next decade or so? Of course, with questions like these, we need our short-term rental and wave-hair-styling expert, Rob Abasolo at the side of Sir BRRRR himself, David Greene.

In this Q&A episode, David and Rob will discuss a handful of topics, mostly centered around short-term and vacation rentals. Topics like: how to mix a long-term rental and short-term rental in one property, how to market outside of the top short-term rental platforms, can you convert a regular rental into a vacation rental, and the pros and cons of real estate partnerships.

David:
This is the BiggerPockets Podcast show 576.

Rob:
When you’re investing big amounts of money, you’ll never get the same return as you can with small, unless you just got lucky on a deal, but it won’t be sustainable. That’s just two things to keep in mind as you’re moving forward. If you’re investing smaller amounts of capital, you can almost always get a higher return. And if you’re putting in more than just capital, you can increase the return on your capital, but go into it with your eyes wide open knowing that’s what you’re doing.

David:
What’s going on, everyone? This is David Greene, your host of the BiggerPockets real estate podcast, the podcast where we teach you how to find financial freedom through real estate. If you’re looking to build wealth and build a better life through the power of real estate, you my friend are in the right place. You should check out the website, BiggerPockets.com, if you haven’t already. It is a community of over two million members that are all on the same journey as you. This is where you go if you’re looking for answers to your questions, agents, loan officers, handymen, other resources that you need to be successful. If you want to read blog articles about other people that have found success who are willing to educate you, BiggerPockets is a place to do it, and this is the podcast branch of that company and that website.

David:
Here today with me to help educate you and take down some tough questions is my good friend, Rob Abasolo. How’s it going, Rob?

Rob:
Hey, man. I’m excited. We have a really, really good episode here. We dive into a lot, a lot of nitty-gritty curveballs, as I like to call them. They always keep us on our toes here. We talk about things like partnerships, and the implications of a good partnership, and the implications of a partnership gone wrong. The true meaning of ROI: is it just money or is it time? And what about pioneering a new market? Is it too early to get into a market? Should you be the one that gets brave and braves a new market all by themselves, if there are no comps to support the data? And oversaturation. Is this the end? Is this the end of the real estate market as we know it? Really excited to get into some of these because I think we got some pretty interesting POVs along the way.

David:
That is a great point. Now, if you guys would like to be featured on a show like this, please go to BiggerPockets.com/LiveQuestions, scroll to the bottom of the page, there’s a lot of instructions, and you can join us for a behind-the-scenes look at how we record a podcast, as well as getting yourself on the podcast. That’s going to double-up as our Quick Tip for today is: please, get yourself involved. We love answering questions. We love when you’re here live because we get to dig into the specifics of each caller, and give advice that is custom built for them. And I don’t think that there’s another podcast, radio show, anything that’s doing what we’re doing right now, where people can literally show up and throw whatever pitch they wanted at us. Curveball, fastball, screwball, forkball, it doesn’t matter, we will do our best to swing at it, and I think that this brings a lot of value to listeners that you’re not going to find somewhere else.

David:
The whole tried and true, “Here’s my story. Here’s what I’m doing,” is great, but it doesn’t really let you dive deep into the specifics of where the person’s at, and that’s what’s different about these shows. We want to keep them going, and we want to hear what you think about it. If you’re not already doing so, please follow BiggerPockets on YouTube and leave a comment below, and let us know what you thought about what each person said. Tell us what you like. Tell us what you wish we would have done different. Tell us what we didn’t cover that we should have covered, so you can get the education that you need.

David:
Before we move onto the show: Rob, do you have any last thoughts?

Rob:
No. I just want to tell everybody: definitely make sure to catch this on YouTube because someone revealed there at the very end that there’s a bit of a hair shimmer with every good question that’s tossed out. So be sure comment every time you see my hair-

David:
That’s right.

Rob:
… give a little wave.

David:
You don’t want to miss that. All right. Let’s bring in the first caller.

Dana:
Hey, David. How are you? How’s everybody doing?

David:
I’m great. Thanks for asking. Rob, how are you?

Rob:
Oh, man. It’s a beautiful day in the neighborhood over here.

Dana:
David, I’m so proud of you. You are doing such an amazing job, San Louisville, Kentucky, because that’s… Good job. Pat yourself on the back.

Dana:
My question is tied in a little bit with your webinar a couple of weeks ago, or whenever that was, where you were analyzing a property in Louisville, Kentucky, and you were talking about how everything is appreciating at a great rate… this, that, and the other… and that area, it’s a tricky area. That ties into the fact that I want to house hack where my nephew has been stationed. He’s in South Carolina, and I want to get a property there, multifamily, where I get a long-term rental, a long-term tenant, and then the family can go and visit anytime they want in the other half. My question is what are the main things I should be focusing on in term of house hacking at long distance?

David:
All right. Well, the first thing we have to go over is the phrase. “House hack” is actually used when you’re living in the house yourself, so it’s for a primary residence. I think what I hear you describing is more of turning a house into two different units. Is that accurate?

Dana:
Yeah.

David:
Okay. So that’s not technically house hacking, but I totally understand. And that’s actually a common mistake because it sounds like you’re hacking a house up into several pieces, which is why it’s called that. It actually came from… Brandon created the phrase. It came from a computer hacker that can get into a program and make it work for them. It’s a way to make your house work for you. You’ll hear this said with credit card hacking, or something like that, a way to make your credit card work for you by getting you bonus points. That’s where the origination of that name came from. But if what we’re talking about is buying a mixed use property, which is what you’re talking about, you’re saying you want one side to be a long-term rental and the other side to be a short-term rental? Is that right?

Dana:
Yes. And I’ve actually found a property using a lot of your criteria. You know, you want to have plenty of parking, and lots of square footage, lots of bedrooms. I’ve actually found a property online that I feel like I can maneuver, but I just need to… And it needs a tremendous amount of work as well, so several pieces to the puzzle as to how I can make this work. And I haven’t been able to find an investor-friendly agent there, so that’s tied-in to the question as well.

David:
Rob, why don’t you start with this one because this is right down your wheelhouse. And a lot of the questions and concerns Dana’s having are ones that you and I literally talk about.

Rob:
Yeah, for sure. Every day. Hi, Dana. How’s it going?

Dana:
Hey, Rob.

Rob:
A couple clarifying questions. I want to ask just about your overall goals here. Is your goal to make money on this property? Or is your goal to just have a property that breaks even, and as long as you’re covering expenses you’re happy?

Dana:
Great question. As long as I’m covering expenses, I’m happy, and to break even. The most important vision for this particular property is for the family just to be able to go visit my nephew whenever we want, and not have to pay to stay in a hotel.

Rob:
Yeah. That’s great. Well, the good news is I think that’s super possible. Typically, whenever I’m looking at a deal like this, I’m looking for something that has… It doesn’t necessarily have to be a duplex. It can also be a house with a detached bonus space or bonus room. I prefer for two separate entrances, personally, something that is somewhat of a duplex. And usually I’m running my calculations to see if this property is going to work on a long-term rental basis, so a lot of tools out there that you can use; I think Rentometer is one of them. You can go, you can plug in your address, and it’ll spit out the market rate on a long-term basis. And so that’s how I would try to make the deal work if you’re just trying to break even. See if you can find a property where both units will help you pay that mortgage.

Rob:
Now for me, obviously my strong suit here is Airbnb; so I like making a little bit of money, if I can. I’m typically targeting properties that are going to be somewhat of a… at least a 20% cash-on-cash return, and I think that Airbnb definitely opens up the opportunity to do that. If you were run the numbers based on a split use long-term rental and short-term rental, what you would then do is take the bed/bath configurations for the long-term rental, and you would run that through the Rentometer like we talked about. And then on the other half of it, there are so many tools online that you can use to run calculations based on a short-term; one is called AirDNA. You go, you plug in your address, and then the bed/bath count, and it’ll project what you’ll make on a short-term basis. And then you can average out both of those to see where the cards may fall with that specific property.

Rob:
Now, when you’re mixing short-term rental and a long-term rental like that, I will say that, for the most part, covering your mortgage is going to be something that you can definitely do unless you’re just buying in a very thriving location, and all that kind of stuff. But I think what you want to look for specifically, when you’re getting into something like this, is try to reach out to your realtor and ask them about their Rolodex, if you will. Ask them if they know any good cleaners, any good handyman, any good contractors that you can have on call, should anything happen while you’re out. But I think that, for the most part, if this is one of your first deals, for example: managing this on your own from a distance is actually quite easy because what most people don’t realize is when you’re doing any kind of short-term rental, or anything like that, your cleaner acts as your property manager. As long as you have a good cleaner, you’re paying them a fair living wage…

Rob:
I never negotiate with my cleaners. I always like them to be super, super happy. As long as you have a good rapport with your cleaner, they’re always going to report back to you with anything that needs maintenance on the property, anything that needs to be repaired or replaced, or anything like that. If you find a good cleaner, then you’ll have pretty much a self-sustaining… and a property that’s also very easy to run from afar. So between your cleaner in your handyman, I think you’ll have a pretty smooth operation.

Dana:
Awesome. And I think I heard you say that if someone actually goes in the property and then they let you know what is wrong, you immediately send out whatever it is to fix it, so that was good information as well.

Rob:
I do. I mean it depends. A lot of that I try to troubleshoot at the beginning before I send out a handyman. I mean 99% of the problems that I have, especially in short-term rentals, are usually things that can be solved just by me troubleshooting it with them, or just communicating a lot of basic things like, “Hey, this remote’s not working. Well, it’s probably the batteries,” and then I point them to the cabinet where the batteries are, versus sending out a handyman, just because everyone’s time is at stake here. And I’m fine giving up my time; but if I start involving my guest, I start wasting their time, everybody gets grumpy, and it’s not quite as smooth. I try to have a lot of systems in place that create redundancy, and have backups to my backup. So anytime I’m visiting an Airbnb, even if I have a whole pack of batteries, for example, I’ll always buy a new pack of batteries because those are the one big pain point that I have in my entire business.

David:
That’s funny.

Dana:
That’s awesome.

David:
All right, Dana. Any follow-up questions after getting that rundown from Rob, the Rob rundown?

Dana:
The only other thing is should I be concerned about the area? Like I was saying with the property that you were analyzing in Louisville, what should I be concerned about in terms of… This particular property that I’m looking at, it needs about $100,000 worth of work, but it will really fit my needs. So in terms of the after repair value, and things like that, should I be concerned about that?

David:
Okay. I’ll answer this one quickly because we have another caller, and we’ve got to get them before they go, but here’s a couple pieces of advice for you to take into mind. If you’re going to dump significant money into a property, and I would consider $100,000 significant, it has to be in a really good area. As a general rule, do not dump money into a property, regardless of how well you it’s going to cashflow afterwards, if it’s not an area where it’s likely to have the ARV increased from that $100,000. If you’re in an area where everything else is low and this one takes $100,000 to get it up and running, don’t put $100,000 into that property. Save and put that money into a property that is in a better area that will pump-up the ARV.

David:
And the other thing is that if you’re in Louisville and there’s a lot of cash-flowing opportunity, don’t fall in love with any one specific property and try to make it work. If you’re in an area where there just isn’t a lot of that type of deal, and so this is what you’ve got to do, that is the case for me in the Bay Area: I’ll make it work; I’ll figure out a way. But if I was where you are and I’m like, “Man, there’s a lot of single properties around here looking for a little bit of Dana in their life,” I would absolutely continue dating until I committed that $100,000 to that one deal.

Dana:
All right. Off to the dating game.

David:
There it is. Thank you, Dana.

Dana:
Thank you all.

Lexi:
Rob, I watch all of your YouTube videos.

Rob:
Thank you.

Lexi:
And you’re actually a huge inspiration for why I started my short-term rental, which I literally just started in January, like two weeks ago.

Rob:
Woo. How’s it going? Is that what this question’s about? Please tell me. Good things, right?

Lexi:
Yes. We’re super excited. I’m from Austin, Texas, but we have our short-term rental in Canyon Lake, which is Texas Hill country. And it is definitely slow, because obviously we launched in slow season, so I knew it would be slow, so trying to stay positive here. But now that we have actually been doing it, I just wanted to get some input from you and your thoughts on if you feel like the short-term rental market is starting to get saturated. Because I’ve been looking at a lot of our competitors, and even one of the houses right next to us is actually an Airbnb as well; they’ve been there for a while and they said that it is just really crazy seeing all the people that have come into the market. And I really like… I mean every time we travel we do Airbnbs, and so I really like the model and want to stick with it, but I do get concerned using these apps like Airbnb and VRBO where they control how you come up in the SEO, knowing that a lot of people are starting to get into short-term rentals.

Rob:
Sure. Yeah. I guess let’s unpack that a bit. You launched a lake property in January, so it’s expected that that’s going to be a little bit slow, which is a good thing. I would really take that as an opportunity to optimize your listing as much as possible. I think a lot of us get into these seasonal places and we’re like, “Oh, my God. It’s slow. What am I going to do?” But if you realize that you have two or three months to get any repairs in, any remodeling in, it can actually be a really, really great opportunity to get your Airbnb in tip-top shape. I think just stick it out here. Once March comes around, I think you’re going to be doing okay.

Rob:
And now in terms of market saturation, this is, believe it or not, the number one question that I get from every single person out there, and I totally understand it because there’s a lot of new Airbnbs popping up every single year. What I want to say is that the concept of short-term rentals has been around for a long time, it’s not like it’s a brand new thing that came around, but the popularity of short-term rentals has really come about in the last 10 years or so when Airbnb came out. I don’t worry about market saturation as long as I’m doing my job.

Rob:
And what I mean by that is when I’m going into a new market and I’m taking a look at my competition, the first thing that I’m going to do is I’m going to gauge myself against the competition and say, “Are they marketing themselves correctly?” What this means is have they gone through the effort of staging their property with high-class furniture, with high-quality furniture? Most of the time, if you are in just any regular place, the answer to that’s going to be no. Most people will be thrifting or going to Craigslist free and trying to cobble together the furniture in their new listings.

Rob:
Two, did they pony-up the cash to get professional photos done? Again, most of the time the answer is no. Most of the time people like taking photos of their Airbnb on the iPhone 3. They’ll spend $10,00, $15,000, $20,000 on an Airbnb, and then they’ll say, “I don’t think I can afford $300 on professional photos.”

Rob:
Three, I take a look at the listings. Did they actually spend time to copyright and really just make the listing copy sparkle? Most of the time the answer is no. They’ll write two little sentences.

Rob:
I like to go in and take a look at my competition. Now, if I go into Canyon Lake and there’s a specific neighborhood that I like: well, if every single person has beautiful photos, beautiful interior design, great listing copy and they’re booking, I’m still going to probably invest in that area because if they’re booking, then that means that people are wanting to book in that location. But if they have all that and they aren’t booking, then maybe I move on.

Rob:
I think market saturation will really start to affect you if you stay married to one specific spot or pocket in the actual market that you’re looking at. Market saturation doesn’t really affect me because when I find myself in an area where I can’t be competitive, that’s fine. Maybe it is saturated. I move on. And that’s why I start compiling lists of my top five markets.

Rob:
David and I right now are looking at a couple markets right now. I have realtors and basically resources on every corner of the country because sometimes it’s a little tough to get into it, but that’s okay because there are a million houses in the United States, so just find one that works for you.

Rob:
All to say: yeah, it can be, but I really find the power of good marketing do the work. Good marketing works 100% of the time. Truly, it does in this industry, I think.

Lexi:
Right. Yeah. I’ve followed literally everything you said. We have decorated it really nice to try to make it nice, because we did notice a lot of the properties in the area… Not ragging on them: it’s like they used their parents’ furniture. It’s not cute. When we go travel, I’m specifically looking for things that are cute. And we just launched it, so we don’t have our professional pictures yet, but they are coming this week.

Rob:
And that’s okay. And let me just clarify: it’s totally fine to take cellphone photos in that first week or two while you wait for a photographer, but some people just never actually switch them over.

Lexi:
Right. I guess my question in terms of everything being saturated is: would you ever go so far out to create Instagram pages, or something to help the word get out, that’s not just depending on Airbnb to boost you in the SEOs? Because I know there’s ways to get boosted, but I’m just trying to think of ways to market it beyond just those platforms.

Rob:
That’s a good question that really does get asked quite a bit, too: if you should go direct, or if you should create a social media handle. You know what? I’ll be honest. I’ve got two social media handles for two of my properties. I have I think 14 or 15 at the moment. One of those handles has about 2000 followers; the other one has about 4000 followers. It’s great, I’m grateful for the followers there, it’s a good thing. But when you’re first starting out, creating an Instagram account and posting photos could help you get more booking, but nothing is going to help you get more bookings than having a completely solid listing.

Rob:
I get a lot of people that will come to me and say, “Hey, I’m not booking. I want to create this Instagram account. Maybe if I can get some followers I can start getting bookings.” But the reality is when Airbnb listings really start getting that traction online, it’s whenever they’re a little bit bigger, they go a little bit more viral, they have maybe 10,000, 20,000, 30,000 views and re-posts, and they get in the real game, and those go viral, TikTok viral, all that stuff. It’s possible, but a lot of people take their attention away from the main task at hand, which is to just make sure that their listing is up to par.

Rob:
Now I understand you don’t know necessarily want to give all of your attention to Airbnb because it’s one platform. But I also want to remind you that Airbnb and VRBO, they do all the marketing for you, and they own 90% of the market share, and their actual booking fee is relatively low; it’s like 3% to 5%. They put you in front of millions of people, from an impression standpoint. I think it’s better to just work with them versus trying to hedge your bets against, but I don’t necessarily mind creating a direct booking website. There’s just so many logistics that are needed with that, that people don’t think about, like insurance, and concierge services, and customer service, and all that kind of stuff. Once you start laying all those different logistics, it becomes another job. You know? And so that’s why, for me, I don’t necessarily mind going with the main OTAs, online travel agencies.

Lexi:
Right. No, that is all super helpful because people have asked if I do direct booking, and I’m like, “I already have a job plus this Airbnb.”

Lexi:
And then just one quick last question, because it’s hard to ask anybody, especially if they’re in the area because they’re competing against you. You actually brought up the cleaners on the last question, and you said you don’t really ever negotiate with them because you want them to be happy, obviously you want them to do a good job. And so we’re in this weird phase of launching it brand new, it’s in slow season, and our cleaning fee… If we were to put our cleaning fee at a rate where we were actually getting it covered by the guests, it is close to our booking fee that we need to just get booked in the slow season, not like when it will be in the summer. But have you ever just had to lower your cleaning fee so you’re eating part of that cost, so that you actually do get bookings?

Rob:
No, I have never done that. I might lower the cost of my nightly rate; but the cleaning fee, it is what it is. In fact, I know a lot of hosts: I would say 25-45% of hosts might even mark-up their cleaning fee, but I have never taken a hit. I would say for that to be worth it, you start looking at things like three, four, five night minimum. Because right, if someone wants to come and book your place for a night and it’s 200 bucks, and the cleaning fee is 200 bucks, to stay there for one night it’s $400, and that… It makes sense why someone might scoff at that. Right? But if the minimum is five nights, well now they’re spending that $200 over five nights, and so it’s much more for people. But no, I’ve never really reduced my cleaning rate.

Rob:
But at the end of the day, whether you reduce your cleaning rate or your nightly fee, it ends up being the same thing, so that’s up to you. If you’re not getting booked right now, like I said, it’s January in a lake town. You’re not alone here. Everyone’s going through this right now. I’m in the Smokies right now. My chalet out there did not book a single time in let’s say the last two or three weeks; that’s fine. That’s why we save up. All this means is whenever March, April, May, June, July, August come about, save that money. Don’t go spend it on the next thing. Pad your bank account and have a little bit of cushion for the Januaries and the Februaries out there.

Lexi:
Okay. Awesome.

David:
Lexi, I think Rob gave you some fantastic micro advice. I would not change one thing about what was said. So for the near future, that’s exactly what you should do; and if you want your units to operate efficiently, this is really, really good for everyone listening.

David:
I’m going to add some macro advice, so don’t be confused by what I’m about to say, because it doesn’t apply to today right now, which is what your specific questions were. But because I can tell your heart is concerned about oversaturation, that’s why I want to give this perspective. The first thing I’ll say is Rob mentioned short-term rentals have been around for a long time. We used to call them bed and breakfasts. You guys ever heard of that phrase before?

Lexi:
Right. Yeah.

David:
It’s the same idea. I’m going to be traveling somewhere. I need a place to stay. It’s not going to be a hotel. It’s a bed in breakfast. You look it up in the yellow pages in a phone book or something, and it was done with direct booking. Part of what’s caused the increase in popularity in this is that the technology, specifically Airbnb and VRBO, has made it incredibly easy for the person traveling to find somewhere to stay, and that’s made it incredibly easy for the person who owns the property to book it. Right? So that’s acted as lubrication to increase how easy these people are able to get a hold of each other… and then, boom, we’ve seen an explosion in the industry… but that doesn’t mean that it will always work that way.

David:
There was a time when just having a website for your company was all that you needed to be able to make a lot of money in online sales. There was a time that email marketing, believe it or not, had an 80% click-open rate, right? There’s always a period of time where some form of technology increases the efficiency of a system, and you see an explosion, and then it changes. So I would expect at some point… and I’m not talking about next year, two years from now… where we will see a change in the way technology works. Okay? And when that happens, the model is the same… I’ve got to find someone to stay in this place and pay me for my unit, and I have to make it very comfortable for them… but the way you go about doing it will change, and we don’t have to live in fear of that.

David:
Right now, there’s no reason to use anything than Airbnb and VRBO for most cases; and like Rob said, here’s how you maximize them. But I would still plan on, the overall business is, I own a hospitality business and I need people to stay here, so there may be a way where we have to look for other ways to book people in the future. That’s just one thing to think about.

David:
The other thing is, regarding the oversaturation, this is true of any business. Let’s say it comes to selling houses, and I’m a realtor and you want me to sell your house, and you come to me and say, “Hey, David. I want to sell my house, but the market’s not that hot right now. There’s not a lot of buyers looking.” It’s true, but what that means is that if you want your house to sell, there’s still buyers in the market. They’re going to go for the best thing they can get. If your property lands within that top era of where the buyers are, they’re going to buy your house, and they’re going to pay whatever they have to pay to get it.

David:
It’s when your property starts to decrease in desirability… either location, or you’re asking too much, or it’s not in good condition… but you fall below what the buyer pool thinks they can get, and that is where it sits there forever and doesn’t sell and it starts to lose value. So Rob’s point was if you’re the best option, it doesn’t matter what everybody else is doing, and that’s what I want to highlight that you should be looking at. As you’re getting into this business, don’t assume Rob’s crushing it with Airbnbs, everyone’s doing great, “I’m just going to go buy one and it’s going to be really easy.” It might be like that right now in many cases, but it won’t stay that way. So make sure your property is a great property, it’s in a great location, and it has great furniture; it’s the most desirable one.

David:
It’s like if a lion’s chasing you, you don’t have to be faster than the lion. You’ve just got to be faster than everyone in your group. That’s what Rob’s talking about when he’s describing how he’s analyzing deals. He’s looking at everyone else. And he’s like, “Man, if these places are just like disgusting and they’re booking, if I make a nice one I’m golden,” and that’s really what we’re getting at. That’s how you hedge your risk is you stay in the best markets, and you just do a better job running your business than other people do, and that’s the advice he’s giving you about getting pictures taken, and high-end furniture, and giving the client a great experience, making sure there’s batteries there so they’re not pissed-off at one o’clock in the morning when they can’t get the TV control to work, or the thermostat’s broken because there’s no batteries.

David:
What to expect for the future of short-term rentals? I personally think that people are going to continue to do this more often. I think that communities are going to say they don’t like it because it makes houses more expensive and harder for people to buy them. If you’re trying to figure out not just saturation, I think you should also look into the area that you’re buying into, and what the political environment is like there. Areas like Arizona are very pro-business. Florida, pro-business. They are very likely to say, “Yeah, we want people to be able to rent their houses out.” They see the higher property taxes they’re going to get. They want to welcome that. If you’re in an area that’s not pro business, you’re more likely to see legislation pass that limits how many days out of the year you can do this, or whatever. So don’t forget to include that when you’re making your decision. If you’re buying in an area that’s super just traditional, doesn’t like change, doesn’t like all these people coming in and out of their neighborhoods, that’s where you could get stuck paying a lot of money for a house and then not able to use it.

Rob:
Yeah. And I would just add to that: just make sure, as you go into your next investments, and everything like that, take a look at travel trends. Take a look at if the amount of people going to that destination is increasing year-over-year. For example, right now a lot of people would say that the Smokey Mountains are oversaturated, and it’s a really fair debate because there are a lot of cabins out there. Traditionally speaking, 12.9 million people have visited the Smokey Mountains. I think last year it was over 14 million, or something like that, so more people are going there more than ever; it’s because it’s in the middle of the country, it’s eight hours away from all these different cities. People are continuing to go there. And so I think just take a look at that and stack it up against how many Airbnbs there are in the area. The Smokey Mountains there’s like 3000 cabins, or something like that, so that 3000 cabin number is a lot smaller than the 14 million people that are visiting the smokey mountains. I’m just gauging, “Are more people going there on a yearly basis? And how many more Airbnbs are popping up every single year as well?” which is data that you can research.

Lexi:
All right. Well, you guys have been so awesome. I listen to you both all the time. I do have a client call so I do need to drop, but thank you for answering all those questions.

Rob:
How’s it going, Christopher?

Christopher:
Doing good, man. Love your stuff. Been trying to study up and take notes and everything, and one of the questions that came up was whether to put the efforts of starting an Airbnb into all three of my current long-term rentals, and just order everything at once, hit hard and fast, get them up and running, and navigate that all at once. Or just tease it out with one, and then go from there, and just keep both the long-term and the short-term going?

Rob:
Yeah. Let me ask you this. Where are the three long-terms?

Christopher:
Uptown Phoenix, downtown Phoenix right next to Roosevelt Row, and then I’ve got one closer to Steele Indian Park, a little venue area. Those are the three areas. Midtown, uptown, downtown,

Rob:
All in Phoenix though, for the most part?

Christopher:
Yes. Right in Phoenix.

Rob:
Okay, cool. Well, here’s the good news: that’s an amazing market for short-term rentals. I can vouch for that market. I’ve got friends out there; they’re absolutely crushing it. You know, generally my advice to people has always been, “Jump in head first. Figure it out,” kind of thing. But considering you’re new to the game, I also like to take the approach of crawl, walk, run. And the reason I say that is because setting up an Airbnb, it’s not rocket science, it’s not hard, but it is hard work. And so setting one up, you’re going to have to go and get all of your different furnishings, you’re going to have to get art, you’re going to have to pick up all the boxes, break them down, set up mattresses. It’s going to really take some time for you to do that. At a minimum, if you’re working alone, it’s going to take you a week. In a pair, probably still about a week, week and a half. Just in the actual setup time itself, it’s going to be a lot.

Rob:
And then from there you have to automate it, you have to set up all your automated messaging, you have to hire your cleaners… your Airbnb Avengers, as I like to call them… and so that’s a lot of work to do for just one Airbnb. Now, if you’ve got three rentals that you want to convert into Airbnbs each, then now you’ve got to do that three times, and that’s going to be a solid month of fully sprinting. I would say if you’re prepared for that hustle, it’s not the worst thing to consider; but honestly, as I develop and really change my philosophies on real estate investing, and all that kind of stuff, a lot of it, talking to [inaudible 00:31:46] over here, but for me I’ve really learned the importance of diversifying.

Rob:
And so I really don’t think that there’s anything wrong with keeping one or two of your current rentals as a turnkey rental. If you’ve got tenants in there, if they’re paying rent on time, if you book and you can raise your rates a time, I think it’s okay to do that; and keep two, or one or two of them, as long-term rentals, turn one into the Airbnb. Make sure you like Airbnb. This is what I always tell all of my students and everything: learn the model, love the model, become profitable at the model, and then go all in.

Rob:
Figure out that Airbnb is something you want to do first, and that you like it, and that you like customer service, and you like the grind; and if you do, convert those other two into Airbnbs. But Airbnb is going to exist tomorrow, next year, three years from now, so I don’t think you have to jump all in right now because you’ve got options. You already own these houses. Stakes are pretty low for you to just convert one to the other anytime you want. I’d say start small, work your way up, personally. That’s how I would do it.

Christopher:
Okay. I like that. Yeah. The downtown one was an Airbnb when we were… It was my wife’s old house, so we were… Whenever she could Airbnb it, she could. So we have some experience and we’ve stayed at some, so I’m familiar. But yeah, I think I like that perspective. Crawl, walk, run. And then learn, love, be profitable, and then go all in. Appreciate it.

David:
Let me give you a little perspective just to take with you as, as people are listening to this and they’re hearing about short-term rentals. I get this from house hacking also, a few things. I just want to clarify because sometimes they sound too good to be true. We have house-hack clients that will get a 78% return on their investment, it’s incredible, and a lot of people think, “Well, if that’s the case, I should be able to get a 78% return on my investment. I’m just going to keep looking for another investment property.” Or Rob says, “I look for a 20% cash-on-cash return on this deal,” and that sets a barometer in people’s minds, and they go, “Well, anything less than 20% I don’t want to do because that’s Rob’s standard.” Here’s what’s semi-misleading about it, and it’s not intentionally misleading, and that is why I’m putting this out here.

David:
ROI is a metric that measures the return on your investment, but it’s literally talking about money. A true ROI is where you put money into something and nothing else, and that’s the return you get on your money. What we’re talking about with Airbnbs, with short-term rentals, with what Rob talked about, he just mentioned a solid month of sprinting. There’s time and energy that’s going into that investment as well. It’s not just money. So you can increase the return on your money if you put other investment into this thing and it goes well, like your time, like your energy. Does that make sense?

Christopher:
Yeah.

David:
That’s one thing to keep in mind: that yes, the people that are getting incredible returns are often putting in more than just money. And so if you’re only looking to put money in a deal, don’t be misled by these big numbers.

David:
The other thing is, and this is a principle of wealth-building that just everyone should know: the less money that you put into something, the higher your returns can be. If you go buy a fixer-upper burr, like what I used to do, and I’m just buying a place for $90,000, and it’s going to be worth $120,000 or $150,000 when I’m done, and then maybe I put in $10,000, $15,000 into the rehab: I could get 50%, 70%, 80% ROIs on those all day long. Sometimes 100%. I’d get all my money back out before I even did anything. That’s because I was only putting a little bit of capital at play. Nobody with big amounts of capital… institutional funds, insurance companies that have hundreds of millions of dollars they have to invest… they’re not getting 20% returns. There is no one that’s doing that unless they’re taking big risk. Hedge funds might get you something like that, but they’re not just putting money; they’re putting their time, their resources, their experience, their education. They’re actively trying to go after the best returns they can possibly get in the market, and they often lose money.

David:
When you’re investing big amounts of money, you’ll never get the same return as you can with small, unless you just got lucky on a deal, but it won’t be sustainable. That’s just two things to keep in mind as you’re moving forward. If you’re investing smaller amounts of capital, you can almost always get a higher return. And if you’re putting in more than just capital, you can increase the return on your capital, but go into it with your eyes wide open knowing that’s what you’re doing.

Christopher:
Yeah. Great point.

Rob:
Yeah. I think it’s a journey, man. It’s like when you’re starting out, our time is not worth much when we’re starting out, and that’s why we can give all of it to any project. But as you begin to grow, and as your wealth be begins to grow and your portfolio begins to grow, it starts flipping slowly until money is actually less important than your time. Once you have it, right? And so for me now when I’m looking at deals, now I’m looking at them more from an ROT, return on time. I’m trying to give up as little time as possible for a return that I’m okay with. I’ve worked my cash-on-cash and my like return standard is down significantly over the years because I know that certain ones might have a high yield; but if I have to give 10 hours, 20 hours of my week every single week, then it no longer becomes worth it for me.

David:
That’s a great way to sum up. But I described to make it practical.

Christopher:
David, a question for you. Was not expecting it, but I have the opportunity to engage in an off-market deal through a colleague, and I do know that he needs to take the equity out, and I would like to know if you have any ways to frame it or structure it to where he could get most of his equity, if not all of it out, in short amount of time, but still allowed me to keep it all to myself, like not bringing in another partner, or asking for some other loan, non-traditional. I don’t know if I can qualify with four mortgages already, for a new one.

David:
I’m a little confused. You know someone that owns a house in has a lot of equity, and he has a partner with it?

Christopher:
No, no. He’s just trying to sell it, and he’s contacted me to try to buy it from him. I’m just curious to see what’s a way. Because I was thinking of seller financing, I can give him a good down payment, and then pay him the rest over the next two, three years, but it seems like there’s more of a push toward getting the equity out.

David:
For him you’re saying.

Christopher:
Yeah. The seller.

David:
He wants some cash.

Christopher:
Yes. For the seller.

David:
Why don’t you do this: why don’t you contact us, We’ll see if we can get you a loan based on the income the property would make instead of just the income you have, because you said that might be a problem. So you get a loan, and he gets all that cash. And then the down payment part, you see if you can do seller financing for that part; so you end up either putting in less money or no money, and he still gets his cash, because the bank provides that, or the lender provides that.

Christopher:
Ah, I see. All right.

David:
Instead of trying to do seller financing on the whole thing.

Christopher:
Seller finance the down payment. All right.

David:
Because that’s the part that matters to you, right?

Christopher:
Yeah.

David:
That’s what you’re trying to do is put less money in.

Christopher:
Right on. All right. I’ll be contacting you soon then.

David:
Sweet, Ozzy. What have you got for us?

Ozzy:
All right. My business partner and I… And by the way, forgive me. You may or may not hear my six-month-old whining in the background, but… My business partner and I are looking at purchasing property in a small market, and my main question is: when looking in a small market, how do you know when it’s too small based on… Again, this is for Rob on the Airbnb side. Looking at small markets, if there’s not enough comps on the Airbnb platform per se… or on VRBO, for example, or any other platform… how do you know when the market is too small if you believe that it’s a good deal, number one, financially; but also, based on AirDNA comps, and also based on the destination that it’s in. So it’s not a large market, not a lot of people know about it, so how do you know when you’re too early, or how do you know when you’re just at the ground floor and it has a potential to boom?

Rob:
I mean it has happens all the time, honestly, where you will find a really nice house and you’re like, “Great. Okay. This seems like a winner.” And then maybe you run it through the AirDNA Rentalizer and you’re like, “Okay, this sounds good,” and then you go to pull comps on Airbnb and there’s two houses. That is not necessarily an alarming thing for me, but I would say that the confidence to do something like that comes a little bit later with time, basically. For me, I’m willing to take a swing like that because I’ve got a pretty diversified portfolio. But at the end of the day, it’s pretty risky to be the first Airbnb or the second Airbnb out there.

Rob:
I get this all the time with glamping people who want to buy a piece of property, and it’s super secluded, and they’re like, “Hey, I don’t see any other tents, Airstreams, or domes out there. Am I too early?” and the answer is, “Yeah, you might be.” But being too early isn’t necessarily a bad thing because it could actually really work in your favor, but it’s risky. And so if you don’t have any comps to support the investment, I wouldn’t necessarily steer a newbie into that market because a newbie may not have a portfolio that can handle the dips, the ups and the downs of that. So for me, if someone wants to go and explore a market, I’d like to see a little bit of experience and a little bit of padding in the rest of their portfolio to help them hedge that bet a little bit.

Rob:
Now, there are other things that you can look to, to really determine that. Obviously, you can look at, “How many hotels are in the area? Are there hotels? Are there hotels being built?” If so, then yeah. That means people are going there. Those hotels have already spent $10,000, $20,000, $30,000, $40,000, $50,000, $100,000 on market reach search to decide that it’s worth building in that area.

Rob:
The other thing that I’d like to really point to is how many people are visiting that town. If it’s a population of 1000, well already that’s a tough one for me to co-sign just on the sole basis that finding vendors in that 1000-person town is going to be really tough because vendors are everything. Whether you’re flipping a house or you’re renting an Airbnb, or starting any business, you need vendors that can help you run that business. But aside from the actual population, I like to see how many people are visiting. If it’s a population of… Let’s say there are places in Arizona that I invest where it’s a population of 8000 people, pretty small town, but millions of people go through that town to get to the nearest national park: well, then we’re onto something. Then I’m like, “Okay, just because the town is small doesn’t mean it won’t be successful.”

Rob:
There has to be something that’s drawing people to that town or through that town that makes it a worthwhile stop as an Airbnb, and so that’s something that I think you need to consider. There may not be Airbnb comps; not necessarily a bad thing. But if only 10,000 people are visiting every year, I’d probably walk away. However, if it funneled you to some kind of national park or state park where hundreds of thousands of people, or millions of people, are going through, then that’s something that I would consider. And unfortunately, when it comes to comping a deal, especially on Airbnb: sometimes it’s 50% art, sometimes it’s 50% science, sometimes it’s 90% science and 10% art, and then sometimes it’s 90% art and 10% science. It really is going to depend on the market and how much data is available to you. That’s why I say if you’re on the newer side of things, I would be weary about entering a market like that. But if there’s data that supports that there’s visitation in that area, by all means. I think it’ll be okay.

Ozzy:
Awesome. Perfect.

Rob:
David, what do you think? Do you ever shy from a place if it’s like… You know, from a burst standpoint, or any kind of real estate standpoint, do you ever shy away from a place if it’s a small market?

David:
Yes, I do. I wouldn’t outright say I won’t do it. But the problem is, for me, I don’t want to put a lot of time into the stuff I’m looking at. I want to be able to just set it and forget it. And the way you make a deal work in a small market is you make up for lack of ease with more elbow grease. You can invest in really bad neighborhoods. You can invest in D-class neighborhoods, but you’re not doing that passively. You’re going to have to be putting a lot of time, and screening tenants really good, and marketing to the right ones. And it can work, but it’s becoming more like a job. And I have a job…. I run a couple companies, I make this podcast… so I don’t want another one trying to keep a property filled. That’s how I would perceive that. The more data I have, the more of an understanding I have walking into it; I know what I can expect.

David:
Now, what I was thinking when you were talking is that there’s more value into buying real estate than just the return on your money. Okay? There’s things you learn. There’s skills that you build. There’s relationships that you develop. This is why when people are new starting off it just feels so, so hard. It’s like the first time you go to the gym ad you haven’t gone in 10 years. Like everything sucks. But you didn’t get a lot of value, as far as muscles you built, going to the gym that first time. Just like buying your first deal, you’re probably not going to get a lot of money, but your body getting used to the workout is of value that you got out of it. You learning how to use the machines a little bit better. You probably ate a little bit better day after you worked out. It made it a little bit easier to go the next day, right? There’s value that you get out of doing this thing even if it doesn’t show up as, “I want to be super strong,” or “I want to have a strong cash flow.”

David:
So if you’re in a situation with very low risk, I say do it yourself. If you’re in a situation with high risk, but you still want to learn and you feel like this is a market you want to learn in, get two or three buddies and all of you can go in together. Now, it won’t be efficient, but you’re not doing this to be efficient. You’re doing this to learn. Three of you can learn from one deal, right? Three of you have reduced the risk amongst the three of you, if you’re going to do this; so that if it doesn’t make a lot of money or it doesn’t cover the mortgage, instead of you taking the full $500 a month hit, that’s split three ways, right? And then eventually you will figure out how to make it do money and you’ll be good, and maybe you’ll sell it and go put your time into something better, or you’ll keep it because you figured it out. But what I’m saying is don’t stay out of the gym just because you’re like, “I’m in bad shape. It’s hard to find a workout that’s going to help me here.”

David:
I’m also not saying to go buy. Don’t buy in this area if it looks like it’s a bad idea. We’re assuming that you see something of value in this market that makes you think, “Yeah. I know there’s a way to make it work. But it’s not conventional and it’s going to be messy as I try to get to that point.”

Ozzy:
Got you.

David:
Is that helpful?

Rob:
Yeah. That’s really great. I think the synergies of partners like that, honestly on your first deal or on a deal like that, is really important because I had partnerships for a few of my first Airbnbs, and for my first real estate investments in general, and I can’t really point to how much money we made in that; I don’t really care. But what I really liked was the problem-solving that all three of us were able to do through that deal. There was a problem every day, it seemed like, and so we were just texting back and forth, “What if we did this? What if we did this? What if we did this?” and we learned how to like solve problems together, and I think that’s really what you’re doing on your first couple deals. You’re learning how to problem solve. You’re not necessarily going to be printing cash. It would be great if you did; but what you’re really learning is how to be resourceful, efficient and intuitive.

Ozzy:
A hundred percent. And that’s what we’re going through right now with… My very first property that I purchased was four years ago. I live in Fort Lauderdale and I bought it in Columbus, Ohio. I’ve never invested in a property in my own home state, so everything’s been remote, everything’s… In the beginning it was nerve-wracking and crazy. But yeah, it’s cool to go into those few couple deals with your partner and just again have that synergy, bounce ideas off each other, make mistakes, and that’s really… That’s the best way to learn, in my opinion. Make as many mistakes as possible.

David:
And reduce your risk while you’re in that phase.

Ozzy:
Sure.

David:
Right? That’s why we ride a bike with training wheels where it can’t go as fast, but we reduce our risk. And then as you start to build-up your skills, there’s a point you take them off; and your risk is higher, but your skills are also higher, so it’s not as risky.

Ozzy:
Right. Exactly. And that’s what we did. Our very first property we purchased for $87,000, and flipped it 19 months later. We rented it out, long-term rental, flipped it 19 months later for like $135,000. So very low risk at 87,000. We went in with 20% down, very little money upfront. So yeah, that’s what we did. And I’m still doing that now. I mean everything is managed calculated risk. So yeah, very much appreciate it, man. Appreciate it.

Rob:
Well, awesome, man. Well, good luck on that. Based on the experience he just told us about it, I’m really not sweating it. It seems like you’ve got some systems and experience in place that can help you mitigate some risk.

Ozzy:
Yeah, man. Appreciate you guys. Thank you so much.

Julian:
Okay. So I have two questions. One question is when are we going to start selling Bay Area as a one-up for selling Sunset? And the second question is I’m doing a partner deal with a friend of mine, it’s going to be a house hack, so I just want to hear do you have pros or cons about doing a partner deal, and one person taking up the loan while the other person does the real estate aspect of it?

David:
Are you saying that only one of you will be on the loan and the other person will be managing the real estate?

Julian:
Yes, exactly.

David:
Are you each going to be living in the house together?

Julian:
Yeah. It’s going to be a deal. We’re both going to be living in it as a house hack.

David:
Is the person who’s doing the loan meaning they’re putting down the down payment and the other person’s managing?

Julian:
Yeah, exactly.

David:
All right. Rob, you want to take that one or you want me to start?

Rob:
I could start, I think. Pros of a partnership is, as we just talked about not too long ago, you are spreading out the risk over two people, which is a really nice thing. Number two is I really like the comradery of partnerships, and having a good partner that you can live or die by. Right? And all of my partners thankfully, that I’ve ever had, I’ve always had an amazing relationship with them, and it’s always gone pretty smoothly, and I’ve really learned a lot just based on seeing how smart they are, and feeding off of all of their ideas. So those are going to be the two things for me that I really like in a partnership is obviously I don’t have to worry about as much from a risk perspective; I’m going to learn a lot from that partner.

Rob:
On the flip side of this, not all partnerships are perfect; and I think the con of a partnership… not necessarily the con, but one of the things to look out for… is communication and communication styles. And that was something that I didn’t really figure out in my first couple of partnerships, was explicitly communicating exactly what it is each of us were going to do or ever writing anything down. We never wrote down responsibilities or anything important. And so I think the con here is that it can really build tension if you or your partner aren’t necessarily very good at stating: a) what you’re feeling; or b) what you feel the other partner should be doing. And so a lot of partnerships really have falling out, if you will, because of this main thing, because of the communication. And it’s really easy to get into a partnership; it’s really hard to get out of a partnership.

Rob:
Everyone gets into a partnership excited. No one really plans on breaking up. But if you buy a house together, and that partnership must dissolve, there’s a lot of hoops that you’re going to have to go through for that partnership to equitably dissolve, and the implications of that can be really huge. If you’re buying a house together, one person put down the down payment, then the other person didn’t, now you have to sell the house. And if you’re having to eat the closing fees, and all that kind of stuff, it can make for a little bit of tension, if you will, a little bit of a grudge.

Rob:
And so I think that’s really going to be the big one for me is… I don’t really like any kind of controversy or confrontation in my relationships. I like to keep it pretty chill with all the people that I know in my life. And so I think a lot of people are very, very fast to get into a partnership. I don’t think you necessarily have to, if you don’t want to, but I would definitely consider the implication of the worst case scenario, and a lot of people don’t. They just think about the best case scenario. I’m not saying plan for the worst case scenario, but acknowledge its existence; because the moment you can do that, the moment you and your partner can start outlining all of the different facets of your partnership, “If this, then what? If this happens, what happens?”

Rob:
And really, I think for me, my first couple partnerships I never brought in an attorney because I was like, “Oh, we’ll figure this out. What’s the big deal?” But the moment I brought in an attorney on some of my later partnerships, they started asking a lot of questions that I had never thought about, and questions that were really awkward to answer in front of my partner. And I think that for me, that was one thing that I was like, “Oh, I probably should have brought one in a little bit sooner, so that we could have had a lot of this in writing.” So not necessarily pros/cons here, but kind of. I mean there’s a lot that could be said about partnerships. Luckily for me, all of mine have gone pretty well.

Rob:
David, I don’t know about you. Maybe you have this a little bit more… maybe a more pointed POV here on an actual pro and con.

David:
I’ve never really done partnerships, I’ve avoided them for almost all my career until this year, and that’s mostly because in our mind we look at a partnership and we say, “Well, I will do this and they will do that, and we’ll get the best of both worlds,” but what I think it actually turns into is it’s double the work because everything each of them has to do, they have to report it by the other, and then the other asks a bunch of questions to make sure that they like it. And then if the person who’s doing it one way, if that’s not in favor with the other person, then they’re going to question it, and that’s where hurt feelings come from. So there’s a lot of ways partnerships can go bad. It doesn’t mean don’t do it. But I think if there’s an exit strategy, that’s much more important.

David:
If you’re buying a deal that has a lot of meat on the bone… or you’re going to be living in the house together, so each of you is getting some value from this other than just the property itself… it’s a much safer bet for you. Because if you’re going to be roommates and you each own the house, I like that much more than, “We’re going to buy an investment property and we’re going to argue over how to manage it.”

David:
What would concern me about your specific situation is let’s say the partnership dissolves. The person who is going to be doing all the work of managing the rental has no work anymore and no liability and no nothing. They’ve walked away. The person who put the down payment on the house and who’s on the loan is stuck holding the bag. So it’s not really an even risk or responsibility over both people. And if it goes great, the person who put the money down isn’t doing work, and the person who’s managing the property has a job; the other one has passive income, and that can also lead to hurt feelings and expectations.

David:
I would probably feel better about this partnership if each person was putting money in for the down payment, and the person who was managing it was getting paid out of the money that the property makes to compensate them for their time, then they won’t get upset if they get paid a property management fee out of the property to manage it. And then if each of you are living there, well then the money that they’re being paid to manage it is very minimal, because maybe there’s only a handful of people that they have to find to put in the property, so the passive person isn’t going to feel like, “This is a ton of money.” It’s a very small amount and the risk is mitigated it by living there.

David:
I guess my gut tells me that if you were each going to rent a room in the house, and then you were just going to rent out other rooms to other people, you each put in the down payment, you were each on the loan… or at minimum you just put skin in the game, even if you’re not both on the loan… then the partnership is more likely to last longer. And then if you decide, “Hey, I want my money out of the thing,” you spell out, “We’re either going to refinance it or we’re going to sell it, and this is the way we’re going to make that decision.” And then when the partnership has run its course, if it does go that way, it’s okay. No hard feelings are there. You’re going to have some equity and you’ll be able to get out of it, and then you have all the knowledge that you learned to put into the next deal where you might not need a partner.

Rob:
I actually want to harp on this a little bit because something that David said is super important, and it’s that having some kind of skin in the game is going to be great because now the person that put the money into the deal isn’t going to hold a grudge for having done that. Even if they agree to it, at a certain point it is pretty common for that person to be like, “Hey, I put all my money in this deal. I’m the one that’s holding the risk.” And then the other person doing the sweat equity, they might have agreed to work for free for the next three years before they get a cut, and then that’s really great for the first year; but then as they start figuring out that their time is super valuable, then on year two and three they might start getting a little bit frustrated that they agreed to a deal that they’re working basically for free, for their sweat equity. And that’s why it’s important what David said is: maybe compensate that person for the actual management of it so that even if it’s just a stipend, even if it’s just a little bit, at least they’re making something for their work.

Rob:
Because there are a few deals that I’ve gone into where I said, “Hey, I’m going to take 50% equity in exchange for doing all the work, if you pay for it,” and those partners are like, “Great. That sounds awesome,” and I was like, “Awesome.” But now I’m a year-and-a-half into this deal, and it’s still a great deal, it produces cash, I’m still managing it, but in the year-and-a-half since we purchased this property my time has become significantly more valuable to me, and now I’m barely starting to get paid from that property, and it took a long time. And I’m not frustrated or there’s no tension, but I can see how someone in a different situation might say like, “Man, this is tough. I wish I was making a little bit of money right now.” I knew that going in because that’s how I’ve worked all of my deals, but a lot of people aren’t really prepared for that realization when it hits.

David:
And that’s what no one ever thinks about is the person they are right now, when they’re doing this deal, is not going to be the same person they are five years later, 10 years later. I see this with business partners that I have where everything looks great right now, but what if our business is successful and we make millions of dollars? Do I know what they’re going to turn into once they have millions of dollars, right? You just can’t predict a lot of the time: how success will impact you; how adversity will impact you. What if your partner in a business or in a property ends up having a family and just decides, “I don’t want to do any work at all,” and someone else is stuck holding the bag? How long before they get bitter?

David:
I’m not saying don’t do a partnership. I’m saying don’t plan on having the perfect relationship for 30 years. Have a plan in place for, “When we’ll exit. How we’ll know,” and don’t wait until the relationship is so terrible that there’s bitter feelings before you get out of it. But I want you to buy something.

Rob:
Yeah. And agree on the exit strategy because that’s something that’s always, “Yeah, we’ll get there when we get there.” And then when one partner wants to sell and the other one doesn’t, it starts creating really difficult conversations for both partners.

Julian:
That’s really good. Awesome input.

David:
You’re not discouraged, are you?

Julian:
No. Not at all.

David:
Okay. Right on. Julian, what’s your social media if people want to follow you, see how this deal goes?

Julian:
Julian Gonda. J-U-L-I-A-N G-O-N-D-A. Shoot me a Follow.

David:
Julian Gonda. Awesome. Thanks, Julian.

Julian:
Yeah, of course. Thanks, guys.

David:
All right. That was our show for today. So that last caller, Julian, had some pretty good questions, just practical, “I’m going to get in a partnership on a house hack. What are some things I should be aware of?” Rob, I thought you gave some really good advice when it comes to predicting the future. You pulled out your little crystal ball and you said, “Well, a year-and-a-half ago I was in this a situation, and now it’s completely different,” and that’s not things that people ever predict.

Rob:
Yeah, man. Hindsight. Or what is it? Oh, shoot. I’ve already forgotten the… Oh, hindsight is 20/20. I knew I could do it. Thanks for believing in me. Yeah, man. I’ve had probably six or seven partnerships over the years. This is all good stuff to really keep in mind is that one thing that we learn more and more in our career is that time is just the most finite source on this planet, and I think nothing brings that to light than both a good and a bad partnership.

David:
That’s a good point. What else did we talk about today? We had some pretty good conversations about how to handle a short-term rental, how to know if the market is becoming oversaturated, the importance of marketing within business. And I thought that we gave some really good insight… particularly you, Rob… about how the return on investment is… We’re not just investing money sometimes. A lot of the time we’re putting in time, we’re putting in energy, we’re putting in effort. And the whole reason that many people are listening to this podcast is they want their time back, or they want their energy back; they want to give it to their family, they want to give it to their friends, they want to do other things. So if you build your empire in a way that maximizes the return on your capital, but still requires consistent energy and time being put into it, you may get everything you wanted, but it’s not going to serve the purpose that you had. So I think that’s something that people would be wise to consider before they just become these ROI hungry paper-chasing cashflow fiends.

Rob:
Yeah, definitely. I think it’s really that’s the difference between someone starting out and someone becoming a little bit more seasoned, is really understanding that ROI, that the I in investment is both money and time, and it starts to turn into time on the later half of your career.

David:
Very good point. Well, thank you for joining me here, Rob. I appreciate your support as always. You always give a really good perspective, and it’s just fun when you’re here, so I appreciate that.

Rob:
[crosstalk 01:01:09].

David:
Any last words before we get out of here?

Rob:
Yeah. Where can people find you, my man? If people are like, “Hey, I want knowledge bombs dropped on me,” how can people find you on the internet to get those?

David:
To be dropping bombs. Well, I’m DavidGreene24 on just about all social media. You can also message me directly through bigger pockets. A lot of people don’t realize that’s a really good way to get a hold of anybody that you find on the podcast, is go look them up on bigger pockets. They probably have a profile. You can send them a message there.

Rob:
All right. I’m inspired now to go and check my inbox after you said that. I probably have a few messages there.

David:
How about you? What’s your preferred method of contact?

Rob:
Well, as always, people can go and smash that Sub and that Like button on YouTube. Find me on YouTube at Robuilt. You can give me a Follow on Instagram at Robuilt as well. And if you want to see me do silly dances on TikTok… no, I don’t do that. But you can find me on Robuilto because, as always, people always snag my handles out from under me, so I always have to add an O because someone took Robuilt.

David:
That’s funny. All right. And you heard Rob and I talk about properties that we’re looking at buying together. If you’d like to invest with us, you can go to InvestWithDavidGreen.com, fill out the form there, and we will get in touch with you about what the opportunities look like. Other than that, keep listening to podcasts like this. Check us out on YouTube, leave comments in the YouTube section to let us know what you liked about the show, what you wanted more of.

David:
And the last thing I will say is in order to make more of these shows, which are totally free for you, we need people to show up and ask questions. So those who are here, thank you. If you like to ask your question, if you would like to be featured on the biggest real estate podcast in the world, if you would like your opportunity to make Rob’s hair tingle in a cool way, please go to BiggerPockets.com/LiveQuestions and bring your best questions, and you’ll see that literally Rob’s hair will move when a good question is asked. He’s that in tune with the force of real estate.

Rob:
I’ve trained it over the years. It’s a little muscle in my forehead that allows it to just give it a little shimmer.

David:
Very, very impressive. All right, I’m going to get us out of here. This is David Greene for Rob-the-hair-Jedi Abasolo signing off.

 

Help us reach new listeners on iTunes by leaving us a rating and review! It takes just 30 seconds and instructions can be found here. Thanks! We really appreciate it!



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With refinance volumes anticipated to decrease by 62% this year and many originators
experiencing layoffs, lenders are looking for a way to diversify their offerings with non-QM products and gain new business in order to maintain profits.

“I think non-QM could be another money-making product for all of these originators,” said Keith Lind, executive chairman and president at Acra Lending. “There’s wider margins in non-QM than agency loans, so you can make more money per loan than you would on the agency side.”

However, lenders should not jump into non-QM without preparation.

“You really have to know what you’re doing in non-QM,” Lind cautioned. “When you’re dealing
with investors, mistakes cannot happen.”

So, what do lenders need to know before adding non-QM to their product offerings?

How do non-QM loans differ from agency loans?

First, Lind said, lenders need to understand the difference between non-QM and agency loans. For one, they won’t be delivering loans to Fannie Mae or Freddie Mac. They’ll need to get comfortable with their capital partners – who are they partnering with and how well-capitalized are they?

Lenders should also understand that non-QM loans involve different processes than agency
loans.

“It’s a much more manual process on the underwriting side,” Lind said.

Loans need to conform to ATR, he added, and almost all non-QM loans need a third-party
review to make sure everything was done correctly.

Ultimately, “in the non-QM space, you’ve got to make sure No. 1 it was underwritten correctly,
and two it fits a credit box of an investor that’s willing to buy it,” Lind said.

What non-QM products are available?

It’s crucial that lenders understand the non-QM products they’re offering. There are several non-QM products in existence, but three of the largest for Acra, Lind said, are bank statement loans, investor loans and loans for foreign nationals.

Bank statement loans are growing in popularity as the self-employed population increases each year. Entrepreneurs and those working as part of the gig economy may not have the W2s required for an agency loan, but non-QM lenders can work with bank statements to help them acquire financing for a home.

Investor loans are also growing in popularity as more people are looking to make investments in real estate.

“People feel comfortable that the years of 2008 and 2009 are well behind us, and the guardrails are much better today,” Lind said. “Forty-five percent of our production is investment loans. We are very confident that that’s going to continue to grow.”

And for those interested in acquiring investment property from outside the U.S., there are loans for foreign nationals.

“There’s a lot of people that are very bullish outside the U.S. on real estate, so that’s about 10%
of our production,” he said.

What technology is needed?

Finally, lenders should prepare to add non-QM products by understanding what tech they may need to implement.

As an example, Lind noted that underwriting is a much more manual process for bank statement loans, but there is technology out there that can help streamline the process.

“You upload homeowner bank statements, and these technologies spit out an income form.
They’re looking for fraud and they’re incredibly efficient,” Lind said. “You can spit out a bank
statement in 15 minutes as opposed to spending three to four hours manually doing an offer.”

Lenders should also carefully consider what LOS they’re using in order to drive efficiencies and provide a satisfying and transparent customer experience.

Partnering with Acra Lending

“There are a lot of wrinkles to understand” in non-QM, Lind said, but Acra Lending is prepared
to help lenders make the transition.

“I think the benefit of working with Acra is that we do a lot of that hand-holding for them, and
education from start to finish,” he said.

Acra Lending is looking to double its production this year, from $2 billion of originations in 2021 to close to $4 billion in 2022. The company also recently launched its fix and flip platform and a small-balance multifamily product and is continuing to invest in better technology across the platform.

“We do want to be at the forefront of that, because we know that leads to better customer
experience and improved margins,” Lind said.

For more information on Acra and its non-QM programs, visit AcraLending.com.

The post 3 questions lenders should ask before implementing non-QM appeared first on HousingWire.



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“How dare that guy say this!”   

I know that’s what many of you are thinking. 

Yeah, I feel sheepish about it, too. But as the author of a book on multifamily investing, and a commercial real estate fund manager, I want to raise a flag…yet again…about the danger of overpaying for stabilized assets in an overheated market. Or passively investing in deals like this. 

What am I talking about…and who does this apply to? 

This post reviews how potential cap rate decompression could lead to a significant drop in the value of your assets…and how to avoid or overcome this potential danger. 

This could apply to you if you are a passive investor in multifamily or any other commercial asset type that is valued by this formula: 

Value = Net Operating Income ÷ Cap Rate

This applies to apartments, self-storage, mobile home parks, RV parks, senior living, industrial, hotels, malls, retail, cell towers, and more. 

So why am I picking on multifamily? 

Partially because I had the “humility” to entitle my 2016 apartment investing book, The Perfect Investment, I feel responsible for ensuring investors know what they are getting into. The “perfect investment” isn’t perfect if you overpay to get it. 

Now that said, many apartment investors aren’t overpaying. Some are crushing it and making millions for their investors.  I’m visited one in Dallas last week who is doing just that. 

But I’m concerned when I see so many telltale signs of a potential bubble. And so many assumptions about rent growth, continued cap rate compression, and high LTV debt with aggressive assumptions about interest rates.  But that’s not all. 

I’m really concerned about syndicators/investors making risky bets on assets that great operators already run and have optimized/stabilized. Many of these will need to hope and pray for inflation with continued low-interest rates to survive. 

While I’m all for hope and prayer, this is not the best business strategy. Especially when you’re investing your hard-earned capital. 

Why on earth would you say I have to raise rents 33% to break even? 

It’s because of the possibility of cap rate decompression

That is the chance that cap rates could go higher. Which means asset prices go lower. And this issue is accentuated at low cap rates (high prices) more than at cap rates from days gone by. Here’s why…

The cap rate is the projected unleveraged rate of return for an asset like this in a location like this in a condition like this at a time like this. Since the cap rate is in the denominator of our value equation, asset values change in inverse proportion to the cap rate. 

When cap rates were 10%, a 1% move up or down resulted in a value change of 10% down or up. So, a decompression from a cap rate of 10% to 11% results in a 10% decrease in asset value. 

But cap rates haven’t been 10% for most assets for a while. In fact, current cap rates sometimes run in the 3% to 4% range. We’ve seen a lot of multifamily (and other deals) in the 3% range lately, in fact. 

So, what if your 3% cap rate goes up to 4%? What is the impact on the value? Let’s assume the net operating income is $500,000. At a 3% cap rate, the value of that asset is: 

$500,000 ÷ 3% = $16,666,667

You’ll have to spend $16.7 million to get a half-million annual cash flow. And with debt, mortgage payments will significantly cut the net cash flow to owners. 

With a 1% rise in cap rates from 3% to 4%, the asset value is: 

$500,000 ÷ 4% = $12,500,000

So, this is the math backing up the title of this post. A 25% drop in value from a generally uncontrollable metric (cap rate) must be offset with a higher rise in a generally controllable metric (net operating income). 

Taking the 4% cap rate equation and increasing the net operating income by 33.3% gets you back to a breakeven asset value:

1.333 * $500,000 ÷ 4% = $16,666,667

This is why you need to raise rents by a third to get back to the same value. Now this may be reasonably achievable with inflation over several years. But what if inflation doesn’t materialize as you predict? 

Worse yet, what if you find yourself in an economic downturn where occupancy drops, concessions rise, and rents are stagnant? If you don’t believe this could happen, I’m sorry to say that your opinion is at odds with all of investment history across every asset class. Read Howard Marks’s classic Mastering the Market Cycle if you doubt. Or listen to Brian Burke tell what happened in his worst deal in 2008. 

An important caveat

Caveat: Someone will argue that raising rents 33% will provide much more than a 33% increase in NOI since operating costs don’t go up by the same amount. Great point. You got me. 

But I will argue that you will likely experience significant inflation in your operating expenses (OPEX) and capital expenses (CAPEX) as well. And the increasing labor (and material) shortage will potentially raise your costs even more than expected as the labor market for maintenance and similar trades continues to shrink. 

But if you persist in this argument, I will grant you that perhaps you can cut this 33% figure down a good bit. Feel free to assume 18% if you wish. That is still a big problem in the short term. Especially if that short-term includes a refinance. 

Oh, and before breathing a sigh of relief at “only” 18%, realize this… cap rates could easily decompress by much more than 1%. What if they go up from 3% to 5%? Then you’re looking at double the problem I’m presenting here. 

Five potential impacts of decompressed cap rates 

I talked about this concept to a friend yesterday, and he said it was more academic than practical. Really? Let’s discuss five potential impacts of decompressing cap rates. 

1. Refinancing challenges from appraisal

Syndicators with a short hold time or short window until refinancing can get clobbered if cap rates rise. The appraisal is directly based on the cap rate, so a situation like that above, where the asset loses 25% in value, can cause potential challenges. 

2. Refinancing challenges from interest rate

Unfortunately, higher cap rates often go hand-in-hand with higher interest rates. So decompressed cap rates coupled with higher interest payments from new debt can be a double whammy. 

3. Capital calls – the need for fresh equity in a stale deal 

The result could be the need for a capital call from investors. A new equity injection. But investors may already be doubting the viability of this deal and may resist the offer to throw good money after bad. You could find yourself in deep water here. 

Investors may adhere to the wisdom of Warren Buffett here: 

Warren Buffet quote

To be sure, you and I may not view this issue as “a chronically leaking boat.” But it doesn’t much matter what we think. This is the investors’ hard-earned capital, and their opinion will rule in this situation. 

Besides, let’s be honest, every deal doesn’t go as well as planned. And if (when) you have other problems like achieving occupancy targets, rent goals, and income projections, this refinancing/capital call issue may look like the last straw in an investor’s evaluation. 

4. Lower IRRs

I‘m not a huge fan of internal rates of returns for most deals. These IRRs are usually misunderstood and can be manipulated. The drive for IRRs often results in short-term thinking, which is not usually the path to building long-term wealth. 

Nevertheless, if you, as a syndicator, project IRRs at a certain level, cap rate decompression and its ugly twin, higher interest rates, can result in significantly lower IRRs. Why? Four potential reasons include: 

  1. The inability to refinance out lazy equity as a preliminary return to investors
  2. Lower cash flow as the result of higher interest rates (with floating rates on the original debt or higher rates on additional debt) 
  3. Lower valuations if selling in the short term
  4. The inability to sell at all in the short term. This delay can significantly lower IRRs. 

5. Impact on future deals – in the eyes of investors

Mr. or Ms. Syndicator, do you plan to be in this for the long haul? I hope you do. Because the most significant wealth is usually built by those who choose a lane and stay in it for a very long time. 

If you take on risky deals with risky debt and suffer the consequences in points 1 through 4 above, I can assure you this will mar your track record. And it will hinder or even cripple your opportunities to raise more capital in future years. 

And to you, Mr. or Ms. Passive Investor, I recommend you carefully evaluate deals with this lens. To assure you’re not getting into a deal with these risks. And to ensure your syndicator doesn’t have a history and tendency to play with this brand of fire. 

Do you really know how to evaluate these risks? If you’re unsure, you may want to invest with a group with the collective knowledge to analyze these operators and deals. And you might want to pick up Brian Burke’s outstanding BP book, The Hands-Off Investor

Storing Up Profits 3d 1 1

Self-storage can be a profit center!

Are you tired of overpaying for single and multifamily properties in an overheated market? Investing in self-storage is an overlooked alternative that can accelerate your income and compound your wealth.

Three ways to avert this potential disaster

1. Safe debt

One way to avoid this issue is to invest with relatively safe debt. What is “safe” debt? It can be low LTV debt. It can be fixed rates with a long time horizon. Hopefully, it is both. 

There are a few good reasons, especially with new construction, where 80% LTV, floating rate, 3-year term debt makes sense for a developer. 

But let’s face it… while real estate developers are some of America’s wealthiest entrepreneurs… some of them end up in the poorhouse. After being millionaires in their thirties or forties, some of them spend their retirement as Walmart greeters. (There is nothing wrong with being a Walmart greeter. But it’s not the way most of us dream of retiring.) 

So, what if you acquire an asset with a low cap rate that decompresses in year two? If you have to refinance, especially at a higher interest rate, you could be in big trouble in year three. But if you have low interest rate debt with a long term (like 10 or 12 years), you may be just fine. Sure, you may not be able to refinance to pull out equity as soon as you hoped, but the benefit of long-term holds at low interest rates can cover a multitude of sins. Especially in an inflationary environment

2. Assets with intrinsic value

This graphic shows the estimated ownership of large (50+ unit) apartments vs. self-storage and mobile home parks. This is important because the seller of a real estate asset often plays a role in determining the upside potential for the buyer, a professional operator. 

Independent operators own about three-quarters of America’s 53,000 self-storage assets, and about two out of every three of those only own one facility. This often means there is upside potential when acquiring the asset

Mobile home parks are even more weighted to mom-and-pop owners. Up to 90% of America’s 44,000 parks fall into this category

Trust me when I say there is often a lot of meat on the bones on mom-and-pop deals like this. Check out this article on finding deals with intrinsic value. 

You can find mom-and-pops in any asset class, but as you can see, they are probably easier to find outside of the multifamily realm. 

Acquiring and improving a mom-and-pop deal can create significant value for investors. And more importantly, for risk mitigation’s sake, this can help you grow an increasing margin of safety between your monthly income and your debt service. This is referred to as the Debt Service Coverage Ratio, and it is one of the essential concepts in real estate investing. 

3. Don’t invest in real estate

A third way to avoid this potential disaster is to avoid real estate investing altogether. You may want to avoid the stock market and other equities as well. These paths will certainly avoid the risks and perils of investing in real estate. 

Your options include collecting interest from a bank or money market account (current yields = 0.5% to 0.7%). You could also invest in the U.S. government. You can get long-term rates of over 2% today. 

There are many other debt instruments that could yield higher rates. Some municipal bonds yield 2% to 3%, and there are debt funds with higher risk and higher returns.  

You could invest in precious metals or cryptocurrency, but I believe these “investments” are more like speculations or insurance policies than investments. Yet I think it’s wise to have some of this insurance in any economy.  

You could even bury cash in a hole in the ground. But an esteemed ancient Jewish rabbi offered strict warnings against this practice in investing and life. 

Final thoughts

Every investment has a risk and return correlation. And some of the risks involved in these low-risk investments are hidden from plain sight. We’ll discuss this next time in part two of this post. Hint: the ravages of inflation could cause you to lose money with every low returning debt payment. 

So, what do you think? Do you see and agree with the logic and the math here? Or is the author like the boy who cried wolf? 



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HW+ row of houses

The new home sales report came in as a miss of estimates at 803,000, but positive revisions make the report much better than the headline. To be honest here, the new home sales market is stuck for now. While housing permits have been growing, completions have gone nowhere for years.

The builders have pushed their pricing power on American consumers, and as long as new home sales can grow, they will use their pricing power to offset all the other costs in this economy of higher prices and shortages. The builder’s confidence data has been stalling out the last two months, so not much is happening in this sector yet.

From the National Association of Home Builders:

For many years I have stressed that the most important housing data I follow is the monthly supply of new homes. It gives an idea of what to expect for housing construction.

From Census: The seasonally‐adjusted estimate of new houses for sale at the end of January was 406,000. This represents a supply of 6.1 months at the current sales rate.

My rule of thumb for anticipating builder behavior is based on the three-month average of supply:

  • When supply is 4.3 months and below, this is an excellent market for the builders.
  • When supply is 4.4 to 6.4 months, this is an OK market for the builders. They will build as long as new home sales are growing.
  • When supply is 6.5 months and above, the builders will pull back on construction.

The significant positive revisions actually show up here in the data. We have gone from 6.6 months on a three-month average of supply down to six months on a three-month average. Of course, we all know how long it takes to build and finish a new home, which plays into this data. However, traditionally speaking, when sales are declining, the HMI data falls, and once we get over 6.5 months, it’s a red flag.

We don’t have that now, but I wouldn’t say this is a booming new home sales marketplace; it’s just ok. The real question is how much higher mortgage rates will bite the most sensitive sector to rates: new homes. This stands in contrast to the existing home sales market, where higher mortgage rates can create more inventory and cool down price growth. The builders will pull back on construction growth if new homes sales start to head lower. The builders need to make sure they have a sound, profitable business; this is normal and has been done for decades.

So, the impact of higher rates on demand for new homes is more negative than positive. A good example was 2018. Back then, 5% mortgage rates created a spike in monthly supply, and the builders’ stocks were down 30% plus from their recent highs. They held back on construction growth until demand got better and monthly supply went down again, which did happen in a few months.

From Census: Sales of new single‐family houses in January 2022 were at a seasonally adjusted annual rate of 801,000, according to estimates released jointly today by the U.S. Census Bureau and the Department of Housing and Urban Development.   This is 4.5 percent (±16.2 percent)* below the revised December rate of 839,000 and is 19.3 percent (±15.2 percent) below the January 2021 estimate of 993,000.

The same story here with new home sales, the slow and steady ride higher from the previous expansion continues. COVID-19 has created a lot of strange-looking charts due to the surge in make-up demand in 2020-2021, but when you make some proper adjustments, you can see the uptrend in sales is still intact for now. This is also why you need to focus on revisions trend data and not the headline new home sales report because it tends to be off a lot.

As you can see below, the market we’ve had from 2018-2022 looks nothing like the overheating demand we saw from 2002 to 2005. I have always stressed this because many extreme housing bears in America are just side-hustling professional grifters. Every housing weakness we have seen from 2012 to 2022 was supposed to be the housing bubble crash. Hopefully, my work on HousingWire over the last two years has demonstrated why this is not the case.

This is why I have stressed that we don’t have a credit housing boom and set specific home sale level targets for the years 2020-2024. If total home sales of new and existing homes combined beat over 6.2 million, consider that a good year. So far, 2020-2021 and now 2022 look to be passing that level. 

The MBA purchase application data from 2002-2005 is much different than what we have seen from 2018-2022. If we had a FOMO housing market with emotional buying, the credit demand would look much more robust than what we have seen. It hasn’t for a reason; that was always a marketing pitch.

Now for the bad and unhealthy news of the housing market in 2020-2022, price growth.

From Census: The median sales price of new houses sold in January 2022 was $423,300.  The average sales price was $496,900. 

As you can see below, new home prices have taken off much like the existing home sales market. During these last two years, I have tried my best to warn people that we should have always worried about home prices accelerating, even creating the term forbearance crash bros in the summer of 2020 to make it a bit fun. However, it feels like people didn’t want to believe the 2020 housing rebound or the scorching home-price growth in 2021. We need a cool down, folks; this is not a good thing.

The positive aspect of this report was the revisions which drew down monthly supply data on a three-month average noticeably. However, we don’t see a big booming sales market, so housing construction will have limits unless new home sales start to pick up. Know that the builders are always mindful of higher mortgage rates, and they keep an eye out on the cancelation data.

So far, nothing too dramatic is happening on the housing front; that could change if the 10-year yield can create a range with a duration from 1.94% – 2.42%. As I write this, the 10-year yield is currently at 1.94%. Right now we have a lot of geopolitical news moving the 10-year yield. Hopefully, that ends soon and then the real interesting story with the bond market will be whether slower economies in the U.S. and around the world drag bond yields lower or whether economic data stay firm to send yields higher.

If they do go higher, we need to be mindful of how it impacts new home sales and housing starts data as it has done in the past.

The post New home sales report boosted by positive revisions appeared first on HousingWire.



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Despite a 1.6% drop in U.S.-based agent count and a net loss of $15.6 million in 2021, RE/MAX Holding Inc., executives were positive about the Denver-based franchisor’s performance during the firm’s fourth quarter earnings call with investors on Thursday, thanks to RE/MAX’s organic revenue growth.

During 2021, RE/MAX generated $329.7 million in total revenue, up 23.9% from 2020. Revenue, excluding marketing funds, was up 22.7% to $247.3 million for all of 2021, with 11.8% of that revenue coming from organic growth, which RE/MAX defines as revenue growth coming from continuing operations. Organic growth comprised 5% of the $66.2 million in revenue during Q4, primarily due to fewer agent recruiting initiatives versus the prior year, a price increase in RE/MAX continuing franchise fees, increased events-related revenue, and growth in RE/MAX’s mortgage brokerage franchise, Motto Mortgage.

“For the third quarter in a row we generated mid-single digit organic revenue,” RE/MAX CFO Karri Callahan said during a call with investors. “We are witnessing a trend of organic growth developing and we believe it will continue throughout 2022.”

Much of this increase in total revenue, however, came from the acquisition of RE/MAX Integra’s North American regions in July 2021, which included more than 19,000 agents and 1,100 offices across Canada and the U.S.

“Over the past few years, we’ve been strategically investing to expand and diversify our revenue and growth opportunities,” outgoing RE/MAX CEO Adam Contos said during the call with investors. “Our Q4 results affirm that these investments are beginning to pay off.”

While RE/MAX’s agent count in the U.S. dropped in 2021, the brokerage’s Canadian agent count rose 10% and its agent count outside of the U.S. and Canada rose 5.6% for a total of 56,524 international agents. The brokerage’s newest international office opens in Pakistan on March 1. At the end of 2021, RE/MAX’s total agent count came in at 141,998, a new high for the firm.

“We are trying to get 25,000 agents in Canada sometime later this year, which would represent a 25% increase from just a few years ago,” RE/MAX Real Estate CEO Nick Bailey said during the call.

Bailey also noted that 2021 was the best year ever for the number of closed transactions for RE/MAX, with over two million transaction sides completed in 2021.

During the call, Motto Mortgage president Ward Morrison highlighted the company’s growth since entering into the mortgage space in October of 2016. In 2021, 64 Motto Mortgage franchises were sold, bringing the total number of franchises sold since the firm’s inception to over 300. Of these franchises, Morrison said that a little over 55% of sales have been to RE/MAX brokers, while roughly 15% have been to independent real estate brokerages or professionals affiliated with a rival brand.

For all of RE/MAX Holding Inc., total operating expenses came in at $78.7 million during the fourth quarter, an increase of 20.1% over Q4 2020. The firm attributed this increase to higher selling, operating and administrative expenses, increased marketing funds expenses, and high depreciation and amortization expenses. Selling, operating and administrative expenses totaled $6.3 million during the fourth quarter, a 13.6 year-over-year increase and representing 69.9% of revenue, down from 74.6% a year prior.

In early January, RE/MAX announced that CEO Adam Contos will be stepping down at the end of March. Longtime board member Stephen Joyce has been appointed to interim CEO.

On the call Joyce thanked Contos for his work and highlighted further growth and improving U.S. agent count as his first areas of focus. The brokerage said it hopes to increase its agent count 2% to 4% and generate revenue in the range of $366.0 million to $376.0 million in 2022.

In November, RE/MAX announced its preliminary third quarter results after an outside audit on its independent regions revealed some possible reporting error.

The post RE/MAX banks on organic growth in 2022 appeared first on HousingWire.



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Another “Big Four” title insurer announced its fourth quarter earnings and yet again the numbers reached historic highs. On its fourth quarter earnings call with investors, Fidelity National Financial announced that its adjusted full-year net earnings came in at $2.3 billion for 2021, a 49% increase over a year prior. The firm attributed this impressive increase to its title sector’s strong performance.

“Our adjusted earnings in the fourth quarter reflect the best quarter in the company’s history,” newly appointed CEO Mike Nolan said during a call with investors.

During the fourth quarter, Fidelity’s title sector generated a total revenue of $3.1 billion, with $1.0 billion coming from direct title premiums, a 21% increase of the fourth quarter of 2020. Agency title premiums and commercial title revenue also increased 23% and 70%, respectively during the fourth quarter. In addition, the firm’s adjusted pre-tax title margin was 22.4% in Q4 and 21.7% for the full year.

Like their other “Big Four” counterparts, Fidelity executives addressed concerns about the market shifting from refinance transactions to purchase transactions during the call.

“Looking ahead, we expect refinance to decline through 2022, as interest rates rise in the outlook for inflation and the expectation for federal reserve to tighten policy throughout the year,” Nolan said. “This is an ongoing trend, as direct residential refinance revenues have continued to be a smaller portion of our total direct revenue, contributing approximately 28% of total direct revenue in the fourth quarter of 2020 as compared with 16% in the fourth quarter of 2021.”

Fidelity’s title sector saw the number of purchase transaction orders opened increase 2% on a daily basis and the number of purchases orders closed increase 4% on a daily basis during the fourth quarter compared to a year prior. Commercial orders also increased, with the number of commercial orders opened increasing 13% and the number of commercial orders closed increasing 17% year over year. On the other end of the spectrum, during the fourth quarter, Fidelity saw the number of refinance orders opened decrease 44% on a daily basis and the number of refinance orders closed decrease 39% on a daily basis compared to a year prior.

“Momentum in residential purchase and commercial revenue more than offset the ongoing contraction in refinance volumes, which have a significantly lower fee per file,” Nolan said.

So far in 2022, Fidelity reported that its purchase transaction orders were down 1% in January. Despite this, this firm remains optimistic, thanks to strong commercial open order volumes in late 2021 and the developments it has and hopes to make in its investments in technology firms like SoftPro.

“Our investments are more in the continued enhancement and development stages and we are adding more features to our existing technologies,” Nolan said. “We’ve got more that we can do with the platforms as we build more capabilities into them.”

During the third quarter of 2021, Fidelity was the largest title insurance underwriter by market share, according to the American Land Title Association.

The post Fidelity joins “Big Four” counterparts in reporting record-breaking year appeared first on HousingWire.



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