The mortgage servicing rights (MSR) market is continuing to pump out new deals. 

Freedom Mortgage, one of the country’s largest mortgage servicers, recently unveiled its second private-label offering this year backed by MSRs.

In addition, two mortgage advisory firms are out with three new MSR bulk-sales offerings involving agency loan portfolios exceeding $1.4 billion in value combined.

Mount Laurel, New Jersey-based Freedom Mortgage’s latest private-label offering seeks to raise $300 million through the sale of interest-only notes backed by participation interests in Ginnie Mae MSRs. In April, Freedom Mortgage also launched a private-label offering involving a $350 million interest-only note offering backed by participation interests in its Ginnie Mae MSRs holdings.

Monthly valuations of the MSRs for both offerings will be performed by SitusAMC, Kroll Bond Rating Agency (KBRA) reports. SitusAMC supports more most of the country’s largest MSR asset holders, including banks, mortgage banks and servicers, KBRA notes, and “every month, SitusAMC values approximately $5 trillion of MSRs and has traded more than $280 billion of MSR … since 2017.”

As of the end of June, according to mortgage-analytics firm Recursion, Freedom Mortgage ranked as the sixth largest all-agency mortgage servicer in the country, with a 4.6% market share and some $380.3 billion in agency loans serviced. It ranked as the top servicer of Ginnie Mae loans, however, with a 12.5% market share and some $256.6 billion in loans serviced, according to Recursion’s data.

MSRs gain value as interest rates rise, in part because upward-bound rates cause mortgage refinancing to slow to a crawl. That reduces mortgage-prepayment speeds — increasing the effective long-term yield of the servicing rights tied to those loans.

Freedom Mortgage is not the only mortgage originator to tap the private label market seeking to leverage its MSR holdings. Subsidiaries of Westlake Village, California-based Pennymac Financial Services Inc. (PFSI), which ranks as one of the top five mortgage lenders nationally, this past June also unveiled private-label offerings seeking to raise more than $700 million in the debt markets through the sale of notes secured by MSRs.

The transactions include a note offering of $305 million sponsored by PFSI subsidiary Pennymac Mortgage Investment Trust that is “secured by certain participation certificates relating to Fannie Mae mortgage servicing rights [MSRs],” according to a filing by PFSI with the U.S. Securities and Exchange Commission (SEC).

Another subsidiary of PFSI, Pennymac Loan Services LLC, issued a separate private-label issuance of participation certificates valued in total at $400 million. The notes are backed by Ginnie Mae mortgage-servicing rights, according to a presale report by KBRA. 

Monthly valuations of the MSRs for both offerings will be performed by Denver-based Incenter Mortgage Advisors, KBRA reports. Incenter has managed more than $1.5 billion in MSR sales and purchases, according to KBRA.

MSR Bulk Offerings

On another front, three new bulk MSR offerings for agency loan portfolios valued at some $1.48 billion are now in circulation with bids due in early August.

Alexandria, Virginia-based advisory and brokerage firm Prestwick Mortgage Group, along with its strategic partner, San Diego-based Mortgage Capital Trading (MCT), recently released bid documents for an MSR offering involving a portfolio of 1,004 Fannie Mae loans valued at $409 million. Separately, Prestwick just released bid documents for an MSR offering involving a pool of 1,079 Fannie Mae and Freddie Mac loans valued at $257 million.

The seller for both deals is identified as “an independent mortgage banker.”

In addition to the MSR offering being marketed by Prestwick and MCT, New York-based Mortgage Industry Advisory Corp. (or MIAC Analytics) recently released bid documents for an $816 million MSR offering involving a bulk Fannie Mae, Freddie Mac and Ginnie Mae loan-servicing portfolio composed of 2,400 mortgages. The seller is identified in bid documents as a “mortgage company that originates loans with a concentration in California.”

In early July, as the third quarter was kicking off, four mortgage-servicing rights (MSR) offerings for agency loan portfolios valued at some $3.7 billion also hit the market. 

Prestwick Mortgage Group and MCT released bid documents for two separate MSR offerings involving agency loan portfolios valued at $1.85 billion in total. In addition, Incenter Mortgage Advisors in July came out with two large MSR offerings tied to agency loan packages worth $1.84 billion.

Finally, on the last day of June, MIAC Analytics released bid documents for an MSR offering it is brokering that exceeds $5 billion in value. “MIAC Analytics, as exclusive representative for the seller, is pleased to offer for your review and consideration a $5.22 billion Fannie Mae, Freddie Mac and Ginnie Mae mortgage-servicing portfolio,” the offering documents state. “The portfolio is being offered by a mortgage company that originates loans with a concentration in California.”

MIAC also came out with two large MSR offerings earlier in June involving a $4.8 billion loan pool and a separate $816.7 million package, both composed of Fannie Mae and Freddie Mac loans.

The post Freedom Mortgage launches MSR-backed private-label offering appeared first on HousingWire.



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Rithm Capital, formerly known as New Residential Investment, lost $3.3 million in the second quarter of 2022, largely due to fees caused by its break from Fortress Investment Group and a decline in residential mortgage originations.

In an earnings presentation Tuesday, executives at Rithm said the company paid approximately $325 million to break from an affiliate of the asset management firm and be internally managed. Resulting cost savings should be about $60 million, executives said.

The rebrand comes as Rithm looks to reduce expenses across its businesses and complete the integration of its mortgage companies New Rez and Caliber.

In an investor presentation, Rithm said it reduced run-rate administrative expenses at its mortgage division to $1.9 billion, down from $2.6 billion at the beginning of 2022 and $3 billion pro forma at the acquisition of Caliber. It has completed the integration to one origination platform and is “focused on identifying ways to drive additional cost savings through the end of the year,” the investor presentation said, adding the positioning is ” right-sizing origination business for current cycle and focused on innovative ways to reach consumers.”

The real estate investment trust has shed hundreds of jobs at its mortgage companies throughout 2022, with the most recent layoff occurring in July.

The originations business segment lost $26.4 million, down from a $26.5 million profit in the first quarter. Origination volume in the second quarter came in at $19.1 billion, down from $26.9 billion in the first quarter.

Rithm’s servicing segment generated $427.2 million in net income in the second quarter, thanks to surging values in mortgage servicing rights. The MSR portfolio totaled $623 billion UPB at the end of the quarter, down from $626 billion at the conclusion of the first quarter. Servicer advance balances came in at $3 billion as of June 30, 2022, down 3% from the end of the first quarter.

In the second quarter, Rithm priced one securitization representing $346 million UPB of collateral. It also acquired $444 million in non-QM loans and grew its single-family rental portfolio by 324 units.

The company had a cash position of $1.8 billion at the end of the quarter.

The post Rithm Capital posts $3M loss as it “right-sizes” mortgage business appeared first on HousingWire.



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Rocket Mortgage, the nation’s largest lender, is expanding its product portfolio to home equity loans amid a significant slowdown in mortgage origination volume.

After getting an appraisal on the home, homeowners can access between $45,000 and $350,000 of their home’s equity in a 10- or 20-year, fixed-rate loan, while maintaining at least 10% equity in their home, Rocket said Monday. 

Rocket is targeting American homeowners with high household debt and credit card balances but strong home equity positions

“In the current market, short-term interest rates have risen sharply – making it much harder to pay off credit card debt,” said Bob Walters, CEO at Rocket Mortgage. “With our new home equity loan, clients can improve their lives by having a payment they can more comfortably afford.”

U.S. credit card balances in the first quarter were $841 billion, $71 billion higher than the same period in 2021, according to a report from the Federal Reserve Bank of New York. The country’s total household debt stood at $15.8 trillion as of the first quarter of this year, which is $1.7 trillion higher than at the end of 2019. The Federal Reserve estimates Americans have about $28 trillion in home equity.

While home price growth is expected to slow in the coming months, it’s still higher than a 5% annual home price appreciation rate, making home equity products an attractive option for lenders to invest in. 

Last month, Guaranteed Rate rolled out a digital home equity line of credit (HELOC) that offers customers a fixed rate and a fixed term of up to 30 years. Homeowners can later draw from the line of credit for two-to-five years, depending on the term selected at then-current market rates. (The Chicago-based lender also debuted an unsecured personal loan product.)

On a home equity loan, the lender disburses a lump sum upfront to the borrower, who then pays the loan back in fixed-rate installments. A HELOC, which allows homeowners to access their equity without refinancing their primary mortgage, is a revolving line of credit that allows borrowers to withdraw as needed, with a variable interest rate.

Depository banks have dominated home equity lending for years, but nonbank lenders seeking volume are increasingly targeting the space.

loanDepot, another top nonbank, plans to launch its all-digital HELOC by the fourth quarter of 2022. The lender’s HELOC product is the first offering of its mello business unit, which was created in March that focuses on developing mortgage-adjacent lending products and services. 

New Residential Investment Corp. also plans to launch a HELOC product, the firm said in its first quarter earnings call, as part of its strategy to address the origination slowdown. 

“Since over half of our customer base now has at least 40% equity in their home, we are launching a new HELOC product that will target our servicing customers and allow homeowners to retain their existing low-rate mortgage while allowing them to tap into their home equity for home expansion renovations or otherwise,” said Baron Silverstein, president of Rocket.

Figure, a lender that focuses on providing HELOCs, said the company’s HELOC product surpassed $325 million in funding volume from the previous month. Setting new records for eight consecutive months, June figures represented a 300% year-over-year increase, the firm said.  

Data from Inside Mortgage Finance again confirms Rocket as the largest mortgage lender in the U.S. by volume in the first six months of 2022. According to IMF data, Rocket generated $37.5 billion in originations in the second quarter, down 30.5% quarter over quarter. 

In the first three months of this year, Rocket reported $54 billion in closed loans, down from $75.8 billion in the previous quarter.

The post Rocket gets into home equity game, joining rival nonbanks appeared first on HousingWire.



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A common issue with eClosing technology is that even the best solutions can result in fractured workflows made up of multiple systems, logins, and workflows. This can make the adoption of eClosing technology a difficult task. 

ICE Mortgage Technology has set out to change this with its Encompass eClose solution, the ideal closing solution for Encompass LOS lenders who want to maximize their cost savings and gain operational efficiency in closing and post-closing. 

Unlike other solutions, the Encompass eClose process keeps stakeholders in the systems they use today, removing the adoption friction that many other platforms may present. This helps reduce origination costs by eliminating the expense and complexities of dealing with multiple vendors and technologies. Encompass eClose is extending this model with the recent introduction of the Point-of-Sale (POS) Framework which integrates with any point-of-sale (POS) platform its lender customers and their borrowers are using today.

Additionally, Encompass eClose offers the same workflow regardless of the type of closing being performed, from full ink to hybrid to full eClose. This gives lenders, borrowers and settlement agents flexibility in the closing process. 

“While our broad goal with Encompass eClose is to help drive industry-wide adoption of electronic closings, it goes beyond eClose adoption,” said Rebecca Frisbie, Director of Product Management. “We want to fundamentally change how residential loan closings are done by removing the inherent inefficiencies in the process. We do this by incorporating document ordering, borrower engagement, settlement agent collaboration, eSignatures, investor delivery and more in a single workflow. We call this the power of one.” 

With Encompass eClose, ICE Mortgage Technology has created the industry’s only true end-to-end eClosing solution that provides a single source within the industry’s leading LOS. Encompass eClose is connected to the ICE Mortgage Technology network, leveraging the industry’s largest ecosystem of lenders, settlement agents, counties, investors and services through integrations with Simplifile and MERS. 

Encompass eClose leverages leading technology, in compliance with all eSign and eNote requirements, as well as a tight integration between Encompass, Simplifile and MERS. This integration keeps the data trusted between systems and eliminates the need for manual rekeying and reconciliation. By replacing manual processes with a fully digital experience, Encompass eClose helps lenders increase efficiencies and reduce time spent at the closing table.

The Encompass eClose platform provides both the lender and borrower with choice and real return on investment. With hybrid, lenders are seeing a return on investment right away, and often are up and running in less than a month. With eNotes, lenders like Googain see all the same benefits of a hybrid eClose, in addition to faster funding, shorter warehouse time, reduced risks, and a better borrower experience. 

“We are focused on our customer experience and digitizing mortgage for our customers,” said Shawn Song, President, Googain. “By adopting eClosing, we are reducing errors and delays – reducing frustration for borrowers and giving them peace of mind. With more than 70% of our loans being eClosed with ICE Mortgage Technology, we know that this is just the beginning of our efficiency and digitization.”

Rebecca_Frisbie-Web-Res

Rebecca Frisbie, Director Product Management, ICE Mortgage TechnologyAs Director of Product Management, Rebecca Frisbie has spent the last 12+ months working tirelessly on the launch of ICE Mortgage Technology’s highly anticipated product, Encompass eClose solution. Her extensive knowledge of the borrower’s journey during any mortgage process makes her the perfect leader to drive solutions towards a fully digital experience.

The post ICE Mortgage Technology’s Encompass eClose solution helps lenders maximize cost savings and gain efficiency appeared first on HousingWire.



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A few months ago, the United States housing market failed Econ 101. Table 1, below, reports the 10 hottest U.S. metropolitan areas in February 2022, based on year-over-year growth in median listing price according to the residential real estate listing website, Realtor.com. The table also reports the year-over-year percent change in new listings for each market.

Table 1: 10 Hottest Housing Markets out of the Top 250 Metro Areas, February 2022

Metro AreaMedian Listing Price (Y/Y)New Listing Count (Y/Y)
Bridgeport-Stamford-Norwalk, CT64.5%-8.9%
Naples-Immokalee-Marco Island, FL53.0%-16.7%
Bellingham, WA51.7%-8.3%
Myrtle Beach-Conway-North Myrtle Beach, SC-NC50.8%-18.2%
Santa Fe, NM48.9%-4.7%
Cape Coral-Fort Myers, FL45.0%-0.8%
Punta Gorda, FL43.6%-7.7%
Torrington, CT43.0%-4.6%
Panama City, FL39.7%17.9%
Las Vegas-Henderson-Paradise, NV39.6%-6.2%
Source: Realtor.com  

Even though sellers’ median valuations in each of these housing markets grew by an astounding 40% or more over the previous year, only one market, Panama City, Florida, saw a year-over-year increase in the number of homes newly listed for sale.

The finding was equally confounding on the other side of the distribution where house price growth was weakest; though home values dropped by at least 10% in each of the 10 coldest markets, the number of homes added to the for-sale inventory increased in eight of them.

These results defy economic logic; a big price increase is supposed to attract more sellers into a market, not fewer. When economists observe this pattern, they usually attribute it to a downward shift in supply that is unrelated to price. For example, if a natural disaster destroyed thousands of homes in a housing market, prices would rise due to the loss of inventory. But this explanation cannot support the data in Table 1; no calamity decimated housing markets across the United States in February.

A different explanation makes more sense: Growth in the for-sale inventory slowed in nearly all the hottest markets a few months ago because of speculation. Despite unprecedented house price appreciation, homeowners in the hottest metro areas gambled that their property values would continue to grow at red-hot rates, and these gamblers did not want to risk missing out on an even bigger payday in the near future.

That “near future” may now be in the past; the latest data indicate that homeowner speculation in the housing market has come to an end.

This change is evident in Table 2, which lists the 10 hottest housing markets in June, the most recent month of available data from Realtor.com. Contrary to the findings from five months ago, eight of these housing markets reported a year-over-year increase in the number of new listings, which is the supply response normally follows a hefty price increase. Gamblers in the housing market appear to be content with their gains, and now they are cashing in their chips.

Table 2: 10 Hottest Housing Markets out of the Top 250 Metro Areas, June 2022

Metro AreaMedian Listing Price (Y/Y)New Listing Count (Y/Y)
Panama City, FL42.9%65.6%
Cedar Rapids, IA40.9%6.8%
Waterloo-Cedar Falls, IA40.7%-2.9%
Topeka, KS40.7%-12.0%
Miami-Fort Lauderdale-West Palm Beach, FL40.1%4.1%
Fayetteville, NC37.7%9.0%
Killeen-Temple, TX36.1%31.2%
North Port-Sarasota-Bradenton, FL36.0%21.2%
Huntington-Ashland, WV-KY-OH36.0%18.3%
Punta Gorda, FL35.3%7.5%
Source: Realtor.com  

The end of seller speculation in the housing market is long overdue and welcome news for buyers. If this trend persists, it will mean that more existing homes will soon be added to housing markets that have been starved for inventory for the last two years. This rise in inventory will tilt the bargaining power in these market toward buyers, and house price growth will ease.

Early signs of blossoming competition for buyers are already evident in the data from Reator.com. Nationwide, the number of listings with a price cut surged 74% month-over-month in May and 51% month-over-month in June, easily the biggest increases on record.

But some analysts may be missing these signals. For example, in the face of rising mortgage rates and reduced affordability, forecasters at Realtor.com recently revised their prediction for the annual change in existing home sales in 2022 from 6.6% increase to 6.7% decrease. But contrary to this new projection, home sales will not falter if sellers are speculating no longer, adding more inventory to the market, and settling for lower prices.

The forecast is uncertain because economic fundamentals have been absent from the housing market for a while. Figure 1 below plots the correlation between the year-over-year change in the median listing price and the year-over-year change in new listing count for the top 250 housing markets in the nation.

This analysis is restricted to the top 250 markets because smaller markets typically have fewer than 200 active listings per month, which makes average values more susceptible to a handful of random, unusual events. (Graphs for cut-offs ranging between the top 100 and top 400 housing markets have the same pattern.)

Figure 1: Correlation between Median Listing Price (Y/Y) and New Listing Count (Y/Y), Top 250 Metro Areas

image-3
Source: Author calculations, Realtor.com

As previously mentioned, conventional economic reasoning predicts that housing markets with faster house-price growth will attract more listings; in other words, the correlation between changes in these two series should be positive. But Figure 1 illustrates that the data over the last five years generally contradicts this expectation. Since 2017, the start of the series from Realtor.com, this correlation has been negative 80% of the time. Steady house price growth has not encouraged more listings in the hottest markets.

When put in context, this history makes sense. During the earliest years of the series, many residences were still worth less than they were at the peak of the housing bubble in 2006. This was especially true in low- and moderate-income ZIP codes. Even though homeowners had enjoyed several years of rapid house-price appreciation during the recovery, many resisted selling their properties at a loss.

The end of the series was punctuated by unparalleled house price growth following the COVID-19 recession. Homeowners in the hottest markets did not sell because they anticipated or hoped for even greater returns.

Neither of these conditions remain true today. For the first time in a generation, almost all long-term homeowners have substantial equity and no expectation of outsized house-price gains. Put differently, the housing market is returning to normal, and the latest findings reflect this new reality.

For the first time on record, the correlation between house price growth and the change in new listings has been positive, as expected, for three consecutive months. And last month, this positive correlation was three times stronger than any previous month in the series. Conventional economic wisdom predicts this outcome, but home sales models that have been tuned to the market’s abnormal behavior over the last decade might not be accounting for a return to normalcy.

Kwame Donaldson is an economist whose research focuses on residential and commercial real estate markets, demographic trends, and GIS analysis. Over the last decade, he has held senior roles in the U.S. Census Bureau, Moody’s Analytics, and Zillow.

This column does not necessarily reflect the opinion of HousingWire’s editorial department and its owners.

To contact the author of this story:
Kwame Donaldson at knd@alumni.rice.edu

To contact the editor responsible for this story:
Sarah Wheeler at sarah@hwmedia.com

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Imagine getting a $1 billion, interest-only loan and later lying to your creditor. That’s what a congressional subcommittee said happened between Fannie Mae and Invitation Homes, the single-family rental landlord that in 2017 got a $1 billion interest-only 10-year loan from the government-sponsored enterprise.

The Select Subcommittee on the Coronavirus Crisis found that from March 2020 to July 2021, as many as 29% of the company’s eviction cases resulted in the tenant ultimately losing their housing — a rate more than four times higher than the rate it represented to Fannie Mae.

Officials from Fannie Mae asked Invitation Homes about its eviction practices in March 2021, the report alleges, following news reports that Invitation Homes was disregarding federal guidance to curb evictions.

Via email, an Invitation Homes representative told Fannie Mae that only 6% of the company’s eviction filings in the previous six months resulted in “residents losing their housing,” the report alleged.

But the congressional report found the company’s internal data for October 2020 through March 2021 painted a different picture. That data showed approximately 27% of tenants Invitation Homes filed to evict in that period lost their housing either formally, through court-ordered eviction, or informally.

Recent research by Ashley Gromis and Matthew Desmond of Princeton University has found that informal evictions outnumber formal evictions five to one. Informal evictions are instances where landlords incentivize or coerce tenants to vacate rental properties without relying on the courts. There is little data to track the prevalence of such strategies.

Invitation Homes also told the congressional subcommittee in May 2022 that it “did not maintain centralized, detailed eviction proceeding data,” and a company executive told congressional staff that it could not give even a rough estimate how many tenants moved out, because it did not keep track of this data for all its eviction filings.

A spokesperson for Fannie Mae said it is reviewing the report and evaluating its findings.

Kristi DesJarlais, a spokesperson for Invitation Homes, called the subcommittee’s report a “fault-finding mission.”

“We have always worked with our residents to keep them in their homes, and we will continue to do so,” DesJarlais said.

The report, which focused on four large single-family rental landlords, found that they collectively filed three times as many eviction cases as previously reported, totaling almost 15,000 eviction filings.

The findings specific to Invitation Homes reveal Fannie Mae’s powerlessness when it comes to influencing the relationship between a landlord and a renter, even when Fannie Mae financed the property. In sharp contrast, a mortgage backed by Fannie Mae comes with a comprehensive array of borrower protections.

In 2017, Fannie Mae facilitated a $1 billion loan to Invitation Homes which allowed the company — at the time backed by private equity giant Blackstone Inc. — to lower its debt costs across its single family rental properties.

The deal generated pushback from 25 affordable housing groups, mortgage and real estate trade associations who criticized the deal as running counter to Fannie Mae’s mission.

The following year, Federal Housing Finance Agency director Melvin Watt ended the government-sponsored enterprises’ foray into large-scale investment in the single-family rental market.

“What we learned as a result of the pilots is that the larger single-family rental investor market continues to perform successfully without the liquidity provided by the Enterprises,” said Watt at the time.

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Over the past few years, lenders have put a microscope to their processes to see where they can improve the borrower journey. But there may be one area they’re still overlooking. HousingWire sat down with Kara Shipulski, vice president of strategic partnerships at Liberty Mutual, and Sean Larney, ​​vertical manager of strategic partnerships at Liberty Mutual, to discuss how partnering with a nationally recognized insurance company improve borrower engagement for lenders.

HousingWire: With rising rates and dramatically lower refi volume, mortgage companies across the industry now have to do more with less to be profitable and competitive. What’s a potentially overlooked opportunity for lenders to stand out in their origination offerings and increase efficiencies?

KaraShipulski

Kara Shipulski: As mortgage companies look to balance profitability and competitiveness, they are likely finding themselves putting even more effort into to deepening their relationships with customers beyond the mortgage transaction. 

One way lenders can expand the relationship is through expanding their product offerings, and some of the most relevant products include other financial products such as auto, home, or small business insurance offered by lenders’ partners.

Providing access to products like these allows a mortgage company to make things easier for their customers, which helps build trust, and encourages repeat business and future referrals. Offering these adjacent products also enables additional revenue flow for the mortgage company, which allows them to focus more on enhancing their principal products instead of cutting costs – something everyone benefits from.

HW: How can partnering with a nationally recognized insurance company improve borrower engagement for lenders?  

SeanLarney

Sean Larney: Engaged borrowers make for happier and more profitable customers, but how do lenders ensure high borrower engagement from their customers? Satisfaction. Increasing a borrower satisfaction helps the lender earn trust which in turn keeps the customer engaged. 

In a world where a borrower’s choice of lenders is seemingly endless, one way a lender can capture the customer’s attention and keep them engaged is through delivering value added services. 

Offering even just one additional product adjacent to a lending product shows a customer you understand the whole home-buying process – you see them as a home buyer on a journey, not just an applicant and that helps solidify your spot as their choice of lender. A lender can rapidly improve brand consideration by partnering with a company with strength in an adjacent area like home insurance. The key here is to deliver these services by leveraging partnerships with large and respected brands in a way that allows you to meet the customer needs without an overly burdensome investment. 

What are some key pain points for a lender who may not have a partnership with an insurance company?   

KS: In many cases, the thought of partnering on another product to distribute to customers can be overwhelming to organizations. At Liberty, we work to keep things easy for our partners through responsive and personal service from a dedicated Relationship Management team*. This team is specifically aligned to understand the needs of partners in various shelter-related industries and can help a partner navigate the nuances and complexities of the insurance business. 

In a broader sense, consumers are becoming more accustomed to and demanding simplicity in all their daily transactions. For companies who want to set themselves apart in a competitive landscape and improve customer satisfaction and loyalty, seamlessly offering home insurance at a relevant shopping moment can help streamline the customer experience and create a one stop shop for all the customer’s home buying and financing needs. Not providing that seamless experience can put lenders at a disadvantage in comparison to their competitors.

HW: How do Liberty Mutual Partner Programs work, and what do lenders need to know to get started?

SL: We offer a wide array of diverse and innovative partnership models, selling Auto, Home, Pet, Business Lines Insurance and more through partner organizations. Our broad range of partnership models let us custom fit our partners’ needs, whether it’s your first time working with an insurance company, or you have your own P&C license. We have several ways to plug into a lender’s existing processes and we’re actively working on building out our toolbelt to deliver turnkey partnership models that maximize value and ease, while minimizing implementation and operational costs.

*Level of program support may vary based on group size

To learn more about Liberty Mutual’s programs, visit libertymutual.com/partner-programs, or contact us at voluntarybenefits@libertymutual.com

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As mortgage origination volume continues to fall from the heights of the pandemic-spurred boom, many lenders see cost-cutting as their top priority this year.

About 39% of 210 senior mortgage executives representing 189 lending institutions said cost-cutting was the most important agenda item, the first time that has happened since 2017, according to Fannie Mae‘s mortgage lender sentiment survey. The importance of talent management, which gradually climbed since the pandemic, was the second priority for lenders. The importance of consumer-facing tech ranked third, continuing its downward trend after peaking in 2019. 

“So far, 2022 has presented a number of new challenges for lenders to navigate, including continued significant home price appreciation, rapidly rising interest rates, persistent inflation, and a slowdown of global economic growth,” said Doug Duncan, senior vice president and chief economist at Fannie Mae.

With mortgage origination volume expected to drop by about 40% to $2.4 trillion, both depository banks and non-bank lenders, including Wells Fargo, Pennymac, Mr. Cooper, loanDepot, Guaranteed Rate and Fairway Independent Mortgage, have conducted at least one round of workforce reductions this year. Eliminated positions are mainly administrative positions and include processing, underwriting and closing jobs that are in less demand as loan origination shrinks.

Cuts were being made in back-office staff (71%), general and administrative expenses (66%) and loan officers (19%), according to the survey. 

About 54% of mortgage executives said they thought online direct-to-consumer lenders would be their biggest expected competitors over the next five years, citing lower costs, streamlined mortgage process and advanced analytical and marketing capabilities. 

“Millennials are driven to technology,” said an executive of a large institution, categorized as a lender that produced more than $2.3 billion in loan origination volume in 2021. “Direct to consumer lending can lower variable costs significantly. A large portion of those savings can be passed on to consumers via lower rates and fees.” 

Traditional banks came in second, with lending executives noting the advantages of access to capital lower rates and being able to cultivate relationships with customers through other products and channels. 

“In an environment with weakened mortgage demand and rising rates, lenders told us that operational efficiency, strong customer relationships, and the ability to offer lower rates have become critical,” said Duncan. 

As for strategies to navigate the downmarket, about 42% of survey respondents said they are improving the mortgage origination process and customer experience.

“We want to improve all aspects of our mortgage process, from origination to closing to give our customers the best mortgage experience possible to increase referral business from past customers that we provided mortgage services,” said an executive of a small institution categorized as a lender that produced less than $607 million in loan origination volume in 2021.

Expanding footprint by opening retail branches and hiring loan officers followed by 27%  and partnering with builders or real estate agents trailed by 25%.

Lenders that expanded even in a challenging origination market include Arizona lender Geneva Financial and Planet Home Lending. Geneva Financial, which has more than 130 branch locations in 46 states, opened an office in Chicago in May to offer products including conventional and government loans. Planet Home Lending, which delivers home loans backed by Fannie Mae, Freddie Mac, VA, FHA and USDA in more than 45 states, also expanded to Portland Oregon in May to focus on borrowers looking to work with homebuilders. 

While LOs from large lenders have been laid off, recruiting battles are still fierce for experienced ones who are still offered signing bonuses. 

“Our industry knows that the process of going into a marketplace trying to find experienced originators is a very competitive and somewhat of a lengthy process,” said Paul Buege, CEO of Inlanta Mortgage

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Despite drops in revenue and income in the second quarter, Old Republic International Corp. executives remained positive during their earnings call with investors Thursday afternoon.

“While we are reporting decreases in revenue and pretax operating income for this quarter, it is important to keep in perspective that these comparisons are to a year that saw record-setting demand for housing and investments in the real estate market,” Old Republic Title President Carolyn Monroe told investors. “Our reported second quarter results for both revenue and pretax operating income rank fifth in terms of all-time highs, trailing only the fourth quarter of 2020, and the second, third and fourth quarter of 2021.”

Overall, the company recorded a second quarter net income, excluding investment gains, of $210.2 million, dropping 4.8% year over year. With the inclusion of investment income, the firm saw a net income loss of $40.1 million.

As the market has become more volatile, executives said, the company has shifted from investing in stocks to investing in bonds.

While Old Republic Title certainly faced headwinds during the second quarter due to rising interest rates and a slowdown in homebuying demand, it still managed to generate $1.03 billion in title net premiums and fees, just 7.1% below its second quarter 2021 level. However, the segment’s pretax income was down 21.1% year over year to $109.5 million.

Like its “Big Four” counterparts, Old Republic’s commercial title sector had a strong quarter, with premiums rising 45% year over year. Overall, however, direct title volume was down 24% compared to a year ago. Executives said they expect volumes to remain at a lower level throughout the rest of the year as interest rates continue to rise and home prices remain firm.

“We will continue to manage and align our expense structure accordingly, as rising interest rates are expected to soften commercial activity, as well as residential markets,” Monroe said.

She continued, saying despite the decline in title volumes compared to last year, premium volume is still roughly 60% higher than it was in 2019, prior to the COVID-19 pandemic.

“We remain very pleased with our strong levels of profitability in both general insurance and title insurance,” Craig Smiddy, Old Republic’s CEO, told investors. “Our diversified specialty strategy should continue to produce stable, profitable results and value for our shareholders.”

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